Using the IBM Cognos configuration tool to start and stop the IBM Cognos service

Applies to: On premises

You can use the IBM® Cognos® Configuration tool to start or stop the IBM Cognos service.

The IBM Cognos Configuration tool displays the status of the start-up, which can be helpful with troubleshooting.

Procedure

  1. Log on to the reporting server as a user with administrative privileges.
  2. Start the IBM Cognos Configuration tool as follows:
    1. Open a command prompt (using the Run as administrator option), or a Linux® shell, and navigate to the <COGNOS_HOME>/bin directory.

      <COGNOS_HOME> represents the installation location of the Cognos application.

    2. Run one of the following commands to open the tool:
      Windows
      cogconfig.bat
      Linux
      ./cogconfig.sh
  3. Do one of the following:
    • To start the server, click Actions > Start. It might take several minutes for the service to start the first time.

      If the Start option is not available, the service has already started.

    • To stop the service, click Actions > Stop.