Checking for global search setup issues and periodic monitoring

Applies to: On premises

When the incremental indexer is running during global search setup or after setup, some records might not get indexed due to issues with the record, other system errors, or application errors.

About this task

If the issues are not unrecoverable, they do not impede the setup process or the incremental indexer. However, the records that do not get indexed are logged in an error-log file, with an error message that explains the issue so you can take appropriate action. The error-log files are never rotated. Periodically examine this directory for new error files.

Procedure

  1. Log on to OpenPages® as a user with administrative privileges.
  2. Go to the directory <SEARCH_HOME>/opsearchtools/logs_error/ .
  3. Examine this directory for new error files.