Fix pack process overview

Applies to: On premises

Follow these steps to install a fix pack.

Prepare
  1. Update the installation server to the latest version. The latest version is provided in the most recent fix pack kit. For more information, see Update the installation server and agents with a fix pack.
  2. If you installed the agents on remote servers manually, update the agents. For more information, see Updating agents manually.
  3. Review the list of fixes in the fix pack. For more information, see the following documents:
  4. Back up your existing environment. For more information, see Back up your existing environment.

    This step is optional. Create a backup if you want to be able to roll back the fix pack.

  5. Verify the status of the servers in your deployment. For more information, see Verifying servers before you install a fix pack.
Install
  1. If you're using Oracle, prepare the database. A DBA with SYSDBA privileges must do this task. For more information, see Preparing the Oracle database.
  2. Decide how you want to update the database.
    • You can use the installation app to update the database. If you use this option, you need to enter DBA credentials when you install the fix pack.
    • A database administrator can update the database manually by running scripts. After the database is updated, you can use the installation app to complete the fix pack installation. If you use this option, you do not need to enter DBA credentials when you install the fix pack.

      See Update the OpenPages database manually (Db2) or Update the OpenPages database manually (Oracle).

  3. Install the fix pack. For more information, see Installing a fix pack.
Complete the post installation tasks

See Postinstallation tasks.