Preparing for the installation of Loss Event Entry

Applies to: On premises

To ensure that the IBM OpenPages® Loss Event Entry Installer is able to perform all necessary steps, you must perform some preparation tasks.

Procedure

  1. Ensure the IBM OpenPages Installer 9.2.x is installed
  2. Ensure that there are no long running OpenPages processes, such as a FastMap import process or a global search indexing process.
  3. Check the status of IBM OpenPages servers. Verify that the following servers are running:
    • Application servers (admin and non-admin)
    • Reporting servers (active and standby)
    • Database server
  4. If you use Global Search, ensure that the search services are stopped.

    For information about starting and stopping servers, see Starting and stopping servers.