The CTGSTATS module failed for the OMEGAMON AI for CICS TG agent

When attempting to start the OMEGAMON AI for CICS TG monitoring agent a series of CEE dumplets and SYSOUT output might appear.

The following messages are what is displayed from this symptom:
  • CEE3501S The module CTGSTATS was not found.

    To correct this problem, add the CICS TG DLL (for example, CTG.V9R0M0.SCTGDLL) to the STEPLIB concatenation of the affected monitoring agent.

  • CEE3512S An HFS load of module CTGSTATS failed.
    This error message was caused by HFS system errors in a sysplex environment. To confirm this issue, verify the syslog for HFS errors:
    FILE SYSTEM OPERATIONS ARE DISABLED UNTIL UNMOUNT AND MOUNT
    *IGW027E HFS HFS_dataset_name
    SYNC WRITE-PROTECT ERROR. RC=00000024 RSN=5B26000D

    Unmount and remount the offending HFS data set or contact USS Systems Support.