Clearing the Java Plug-in cache

If you use the Tivoli Enterprise Portal in browser mode and you migrated to a new release or a fix pack of this monitoring agent, you may encounter problems seeing data in the new workspaces. This is because the Java™ Plug-in cache for the browser client needs to be cleared between releases. Clearing the Java Plug-in cache removes old versions of the Tivoli Enterprise Portal JAR files and prevents exception messages. See the IBM Tivoli® Monitoring Installation and Setup Guide for information on installing and using the browser client.

To clear the Java Plug-in cache, perform the following steps:
  1. From the Windows Start button, select Control Panel.
  2. Double-click the IBM® Control Panel for Java icon to display the Java Plug-In Control Panel.
  3. Select the Cache tab.
  4. Click the Clear button and click Apply.
  5. To improve performance in most environments, set the Size to Unlimited.
  6. If you changed the size of the cache, click the Apply button.
  7. Close the Java Plug-In Control Panel.
  8. Stop and restart your browser.