Tivoli Enterprise Portal Server

The Tivoli® Enterprise Portal Server logs might also be useful, found in one of the locations in the following table:

Table 1. Log locations for Tivoli Enterprise Portal Server
Component Windows UNIX-based
Tivoli Enterprise Portal Server install_dir\logs

install_dir/logs/hostname_PC_

timestamp.log

where:

install_dir

Specifies the directory where Tivoli Enterprise Portal Server was installed.

hostname

Specifies the name of the system hosting the product.

PC

Specifies the product code. cq for the Tivoli Enterprise Portal Server.

timestamp

A decimal representation of the time at which the process was started.

In addition to the client logs, collect the Tivoli Enterprise Monitoring Server and Tivoli Enterprise Portal Server logs. While this problem may be reported as a Tivoli Enterprise Portal client problem, the client might be having difficulties because of a server failure.