Tivoli Enterprise Portal

The log files are created automatically when you start Tivoli® Enterprise Portal. View the log files with any text editor.

Whenever you start a new work session, the log files are purged and written again for the current work session. To preserve the log file from the last work session, rename it or copy it to another directory before starting the Tivoli Enterprise Portal.

In desktop mode, the log files are named kcjras1.log and KCJ.log. KCJ.log contains any errors that might have been written by the Java libraries that are used by the Tivoli Enterprise Portal desktop client. In browser mode, the log file is named javalog.txt or is viewed in Java console of Internet Explorer. You might need to edit your browser options to enable the error log file on your local system. Refer to the Tivoli Enterprise Portal online help for information on enabling the log file. You can change the level of tracing by using the File > Trace Options... window.

In addition, logon prompts and progress messages are displayed in the Logon window status bar. This area is also used to display error messages.

When you investigate problems with Tivoli Enterprise Portal, use the Windows Event Viewer to check that the Tivoli Enterprise Portal Server started correctly and to look for errors.