Troubleshooting

How to debug an Open Web Launch issue

To monitor Open Web Launch activity or to troubleshoot a problem, you can review the log file. The log file contains information such as details about actions that have been taken, JARs that have been downloaded, and messages about any errors that might have occurred.

The openweblaunch.log file can be found under %APPDATA%\Rocket Software\Open Web Launch\log, which usually resolves to c:\users\<username>\AppData\Roaming\Rocket Software\Open Web Launch\log.

How to clear the cache

If you are experiencing performance issues or to assist with troubleshooting, you can clear the cache for Open Web Launch.

The Open Web Launch cache can be found under %APPDATA%\Rocket Software\Open Web Launch\cache, which usually resolves to c:\users\<username>\AppData\Roaming\Rocket Software\Open Web Launch\cache. To clear the cache, delete the contents of this folder.

How to determine if the console command is working

The Open Web Launch console uses the same console functionality as in regular Java. In the Java Control Panel on the Advanced tab, you can use the Java console option to control the console.