Troubleshooting
This topic provides problem determination and resolution information for common issue.
Network issues
If you have connection errors to IBM® Tivoli® Monitoring - Tivoli Enterprise Portal Server Container, you
need to verify the following issues:
- You have ports that are opened to run the Tivoli Enterprise Portal Server.
- Your user ID has access to the Docker host environment.
Disk space issues
If you have disk space errors, you need to make sure that adequate disk space is available for downloading the package file and for the installation process. For more information, see Planning for deployment.
Relevant resources
- Docker troubleshooting guide: The guide covers information about how to diagnose and troubleshoot Docker issues.
- IBM Tivoli Monitoring troubleshooting guide: This guide provides problem determination and resolution information for the issues that are most commonly encountered with IBM Tivoli Monitoring components and related products.
- Java™ Web Start clients: This topic includes information you might need to deploy the Tivoli Enterprise Portal client via Java Web Start.
- Windows: Installing the portal server: This topic includes information you might need to install the Tivoli Enterprise Portal Server and portal client on a Windows computer.