Locations of message logs

Use this information to learn about the locations of message logs and other support information.

The IBM® Z OMEGAMON® AI for Networks monitoring agent generates log files that contain messages and trace information. The log files contain message and trace information about the events and processing being performed. OMEGAMON® log files provide a complete record of system activity, not just of problems. The log files are created when you start the OMEGAMON components. These files are available to help you resolve problems encountered while using the products. IBM® Software Support might request some or all of these files while investigating a problem you have reported.

When you encounter a problem, first check the messages in the log files to determine if the source is a problem in your environment or with an OMEGAMON product. IBM Software Support might request that you activate tracing so that the log files collect additional information needed to resolve the problem. Some of the tracing options produce large amounts of trace information. Therefore, monitor the disk or spool space when activating tracing to prevent your disk or spool from reaching capacity. Return the trace settings to the default settings after the desired trace information has been collected.

For more information about message logs for OMEGAMON platform components, see IBM Tivoli® Monitoring: Troubleshooting Guide.