Problem 3: No data in a particular type of workspace

This category covers lack of data in the workspace types in the IBM® Z OMEGAMON® AI for Networks monitoring agent. These include:

No data in Enterprise workspaces
No data in OSA workspaces
No data in IPSec workspaces
No data in FTP and TN3270 workspaces
No data in EE, HPR, and CSM workspaces
No data in the VTAM Address Space and VTAM Buffer Pool Summary workspaces
No data in TCP/IP workspaces

No data in Enterprise workspaces
In version 5.1.0, enterprise views were introduced to IBM Tivoli IBM® Z OMEGAMON® AI for Networks users in the new enhanced 3270 user interface. In version 5.1.1, these enterprise views are made available to users who prefer Tivoli Enterprise Portal using the new set of Enterprise Networks workspaces, an addition to the existing Navigator view.
No data in OSA workspaces
OSA workspaces could be empty for several reasons. The following symptoms help you identify your problem and tell you how to address it.
No data in IPSec workspaces
If no data is displayed in your IPSec workspaces, do the following steps:
No data in FTP and TN3270 workspaces
No data in an FTP or TN3270 workspace might means that the z/OS Communications Server real-time SMF data network management interface is not enabled or the monitoring agent does not have read access to this interface.
No data in EE, HPR, and CSM workspaces
If you navigate to the EE, HPR, or CSM workspaces and do not see any data, there are several likely causes.
No data in the VTAM Address Space and VTAM Buffer Pool Summary workspaces
Your VTAM Address Space and VTAM Buffer Pool Summary workspaces are not displaying data.
No data in TCP/IP workspaces
When you look in RKLVLOG, you see these messages, where pp is N3 for IBM® Z OMEGAMON® AI for Networks.
No zCX networking data available from DVIPA workspaces
z/OS Container Extensions (zCX) networking data is available under the DVIPA Enterprise Overview in the e3270UI or from the DVIPA workspace in the TEP only if a zCX instance is associated with the Dynamic Virtual IP Address.

Parent topic: Common problems and solutions