Configuring a Slack notifier

You can configure alerts from IBM® NS1 Connect® to a Slack channel or user by adding it as a notifier to a notifier list, and then attaching the notifier list to an alert or monitoring job.

Before you begin

  • You must have the Manage notifier lists permission enabled.

Step 1: Create a Slack webhook

  1. Log in to the Slack workspace and navigate to Custom Integrations.
  2. Click Incoming WebHooks.
  3. Click Add Configuration.
    Note: If you are not an administrator for your workspace, click Request Configuration.
  4. Select a Slack channel to receive the alerts. Note that you can configure notifications to be sent directly to individual users.
  5. Click Add Incoming Webhooks to generate the webhook URL.
  6. Copy this URL.

Step 2: Add Slack as a notifier in a notifier list

You can create a notifier list with the Slack notifier or add the Slack notifier to an existing list. Refer to the following instructions when adding a Slack notifier to a new or existing notifier list:

  1. From the Notifier type drop-down list, select Slack.
  2. In Slackbot username, enter the name of the bot that receives the alerts.
    Draft comment: erin.pelkey@ibm.com
    We never explain what this is or where to find it. Please advise.
  3. In Webhook URL, enter the webhook generated in Slack.
  4. Enter the Slack channel or user to receive the alert. This does not need to be the default channel created in the previous step.
    Draft comment: erin.pelkey@ibm.com
    Previously, we instructed users to include the @ or # symbol, but the new design doesn't make this clear. Please confirm if users need to include the symbol or not.
  5. Click Create notifier.