Configuring a PagerDuty notifier

You can configure alerts from IBM® NS1 Connect® to PagerDuty by adding it as a notifier to a notifier list, and then attaching the notifier list to an alert or monitoring job.

Before you begin

  • You must have the Manage notifier lists permission enabled.

Step 1: Create a generic API service in PagerDuty

  1. Log in to your PagerDuty account.
  2. Click Configuration > Services.
  3. Click Add New Service.
  4. Under Integration Settings, select the Use our API directly option.
  5. Complete the form fields.
  6. Click Add Service to generate a new integration API key.
  7. Copy the API key secret.

Step 2: Add PagerDuty as a notifier in a notifier list

You can create a notifier list with the PagerDuty notifier or add the PagerDuty notifier to an existing list. Refer to the following instructions when adding a PagerDuty notifier to a new or existing notifier list:

  1. Under Notifier type, select PagerDuty.
  2. Enter the PagerDuty API key generated in the previous step.
  3. Click Create notifier.