Enabling two-factor authentication (2FA)

Using a time-based, one-time password (TOTP) authentication app, you can enable two-factor authentication (2FA) for your individual login credentials to improve account security.

Before you begin

You must have access to a device with a TOTP authentication app, such as Google Authenticator, installed.

Note: If your organization uses a third-party single sign-on (SSO) integration for authentication, you do not need to enable NS1 Connect 2FA.

Procedure

In NS1 Connect:
  1. Click the User Settings icon and select Your profile.
  2. Toggle the Enable 2-Factor Authentication switch to enable the option.
    A scannable QR code is displayed as well as a TOTP key that can be entered manually into the authentication app.

In your TOTP authentication app:
  1. Scan the QR code or manually enter the TOTP key to generate a one-time device authentication code.
In NS1 Connect:
  1. Enter the six-digit code provided by your authentication app.
  2. Click Verify authentication.

What to do next

On your next login, use the authentication app to generate a TOTP that you must use to log into your account.