Alert Viewer fails to start in hybrid deployment
Alert Viewer fails to start on upgrading to Hybrid Kit 15.0.0.
Problem
Alert Viewer fails to start on upgrading your hybrid deployment to Netcool® Operations Insight® 1.6.6.
Resolution
If you see this error message on starting Alert Viewer, click Retry until it gets authenticated.
Code: FETCH_ERROR_401 Details: status: 401 url:
https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/api/p/hdm_noi_webgui/EventDataService?format=jsonstream&filtername=Default&filtertype=global&filterowner=global&datasources=&viewname=Example_IBM_CloudAnalytics&viewtype=system&top-nCompatible=true&rowidconsumer=true&commands=true&applyrelationships=true&applygroupings=true
responseText: Stack: Error 401: Hmm, we couldn't validate that request. Please try logging in again.
at
https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:277421
at f
(https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:237536)
at Generator._invoke
(https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:237289)
at Generator.next
(https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:237899)
at n
(https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:243733)
at s
(https://netcool-hybrid-noi.apps.event-manager.cp.xyz.com/WebGUIDataHandler.polyfill.worker.2129794ccff409e67cb7.bundle.worker.js:2:243936)