About alerts
An alert is a record containing structured data summarizing key attributes of an occurrence on a managed entity, which might be a network resource, some part of that resource, or other key element associated with your network, services, or applications. More severe alerts usually indicate a fault condition in the managed environment, and require human operator or automated intervention.
The following table lists typical columns present in a standard alert. Note that your
administrator might have added custom fields to the event to meet the needs of your organization.
Further information on alerts and alert columns can be found in alert reference link at the end of
the page.
| Column header | Description |
|---|---|
| Sev | Indicates the alert severity level, which indicates how the perceived capability of the
associated managed entity has been affected. By default, there are six severity levels, each
indicated by a different colored icon in the alert list. The highest severity level is
Critical and the lowest severity level is Clear, as
shown in the following list:
|
| Incident | If this alert is associated with an incident, then this clickable field specifies the short identifier (ID) for the incident to which the alert belongs. An incident is made up of one or more alerts. Click this field to open the associated incident. For more information, see the Creating incidents and Managing incidents links at the end of this topic. |
| Node | Identifies the managed entity from which the alert originated. This could be a device or host name, service name, or other entity. |
| Summary | Text that describes the alarm condition associated with the alert and the affected managed entity. |
| Alert Group | Descriptive name of the failure type indicated by the alert. By default, this column serves to categorize alerts by type. |
Critical
Major
Minor
Warning
Indeterminate
Clear