Configuring Pingdom as an event source

Pingdom provides web performance and availability monitoring. You can set up an integration with Netcool® Operations Insight® to receive alert information from Pingdom.

About this task

Using a webhook URL, you set up an integration with Pingdom, and associate the integration with the uptime and transaction checks. The alerts generated by the checks are sent to the event management service as events.

Procedure

  1. Click Administration > Integrations with other systems.
  2. Click New integration.
  3. Go to the Pingdom tile and click Configure.
  4. Enter a name for the integration and click Copy Copy to add the generated webhook URL to the clipboard. Ensure you save the generated webhook to make it available later in the configuration process. For example, you can save it to a file.
  5. Click Save.
  6. Log in to your account at https://my.pingdom.com/.
  7. Set up the integration:
    1. Select Integrations > Integrations.
    2. Click Add new in the window.
    3. Ensure Webhook is selected from the Type list.
    4. In the Name field, enter a name for the integration.
    5. In the URL field, paste the webhook URL from event management.
    6. Ensure the Active check box is selected.
    7. Click Save integration.
    Tip: For more information about setting up webhook integrations in Pingdom, see https://help.pingdom.com/hc/en-us/articles/207081599.
  8. Enable the integration for the checks you want to receive alert information from:
    1. Go to https://my.pingdom.com/dashboard.
    2. Select Montioring > Uptime.
    3. Open a check, and select the check box next to your webhook integration. This enables the posting of alerts to the URL when, for example, a site goes down.
      Tip: If you don't have checks set up, you can add them by clicking Add new in the window. For more information about checks in Pingdom and how to set them up, see https://help.pingdom.com/hc/en-us/articles/203749792-What-is-a-check-.
    4. Repeat the steps for each check you want to receive alert information from.
  9. To start receiving alert information from the Pingdom checks, ensure that Enable event management from this source is set to On..