Installation hangs with nciserver-0 pod in CreateContainerConfigError state

Installation hangs with nciserver-0 pod in CreateContainerConfigError state

Problem

The nciserver-0 pod will not start and has a status of CreateContainerConfigError. The log for the nciserver-0 pod shows: Error: secret “noi-cem-cemusers-cred-secret” not found.

The ibm-hdm-analytics-dev-setup pod has not fully started, and its logs show failures connecting to Cassandra: Warning BackoffLimitExceeded Job has reached the specified backoff limit.

Resolution

Use the following command to restart the ibm-hdm-analytics-dev-setup job, which will cause it to reattempt to connect to the Cassandra database:

oc delete job release_name-ibm-hdm-analytics-dev-setup

Where <release_name> is the name of your deployment, as specified by the value used for name (Operator Lifecycle Manager UI Form view), or name in the metadata section of the noi.ibm.com_noihybrids_cr.yaml or noi.ibm.com_nois_cr.yaml files (YAML view).

Draft comment: LOUISERoberts
#4658 Needs triage/work