Missing Insights Menu

In hybrid deployments, Insights menu is missing.

Problem

Resolution

  1. Check noi-ibm-hdm-common-ui-uiserver pod log.
    {"name":"akora-server.dash-federation.ci","hostname":"noi-ibm-hdm-common-ui-uiserver-6675fc7f79-dvqrz","pid":1,"level":30,"msg":"Check console integration { ci: 'com.ibm.hdm.hdmintegration.ui.ci.asmabout' }","time":"2021-03-24T19:51:00.666Z","v":0}
    {"name":"akora-server.dash-federation.ci","hostname":"noi-ibm-hdm-common-ui-uiserver-6675fc7f79-dvqrz","pid":1,"level":50,"message":"request to https://<hostname>:19311/ISCHA/NotificationServlet?username=smadmin&password=*********&listConsoleIntegrations=on failed, reason: getaddrinfo ENOTFOUND <hostname>","type":"system","errno":"ENOTFOUND","code":"ENOTFOUND","msg":"","time":"2021-03-24T19:51:00.681Z","v":0}

    If, getaddrinfo ENOTFOUND <hostname> is displayed, then this might mean that the log is not able to find the host.

  2. Check your DNS and try to access the host from cluster.
  3. Once you are able to access the host, restart noi-ibm-hdm-common-ui-uiserver pod.
Draft comment: Subhalakshmi.Moosad@ibm.com
Issue #9041