Upgrading a hybrid deployment offline with a bastion host

Edit online

Use these instructions to upgrade an existing hybrid deployment from version 1.6.7 to 1.6.8, on an offline Red Hat® OpenShift® Container Platform cluster, by using a bastion host.

Before you begin

Ensure that you complete all the steps in Preparing your cluster. Most of these steps were completed as part of your previous Netcool Operations Insight deployment.
Ensure that you have an adequately sized cluster. For more information, see Sizing for a hybrid deployment.
Configure persistent storage for your deployment. Only version 1.6.7 deployments with persistence enabled are supported for upgrade to version 1.6.8.
Before you upgrade to version 1.6.8, if present, remove the noi-root-ca secret by running the following command.
```
oc delete secret noi-root-ca
```
Before you upgrade to version 1.6.8, if present, reverse any image overrides from the test fix of the previous release.
1. Edit the custom resource (CR).
```
oc edit noihybrid <release-name>
```
  Where <release-name> is the release name, for example, evtmanager.
2. Manually remove the tag, name, and digest entries of image overrides from the helmValuesNOI section of the YAML file.

All the necessary images for version 1.6.8 are either in the freely accessible operator repository (icr.io/cpopen), or in the IBM® Entitled Registry (cp.icr.io) for which you need an entitlement key.

Procedure

Upgrade on-premises Operations Management

Use IBM Installation Manager to upgrade on-premises Operations Management to version 1.6.8. For more information, see Upgrading and rolling back on premises.

Upgrade Event Manager

Complete the steps in 1. Set up your mirroring environment.
Complete the steps in 2. Set environment variables and download CASE files
Complete the steps in 3. Mirror images

Upgrade the Netcool Operations Insight catalog

Complete the steps in 4.1. Create the catalog source

Upgrade the Netcool Operations Insight operator

Upgrade the Netcool Operations Insight operator by using CASE.
Run the following command on your bastion server:

oc ibm-pak launch \
$CASE_NAME \
--version $CASE_VERSION \
--namespace $TARGET_NAMESPACE \
--inventory $CASE_INVENTORY_SETUP \
--args "--registry $TARGET_REGISTRY" \
--action install-operator

Where $TARGET_NAMESPACE is the custom namespace to be used for your deployment.

Verify the status of IBM Cloud Pak for Watson™ AIOps Event Manager.
From the Red Hat OpenShift Container Platform OLM UI, go to Operators > Installed Operators, and verify that the status of IBM Cloud Pak for Watson AIOps Event Manager is Succeeded.

Upgrade the NOI instance

Note: If you already set up access to the target registry, skip this step.

Create the target-registry-secret by running the following command:

oc create secret docker-registry target-registry-secret \
    --docker-server=$TARGET_REGISTRY \
    --docker-username=$TARGET_REGISTRY_USER \
    --docker-password=$TARGET_REGISTRY_PASSWORD \
    --namespace=$TARGET_NAMESPACE

From the Red Hat OpenShift Container Platform OLM UI, upgrade the Netcool Operations Insight instance by going to Operators > Installed Operators and select your Project. Then select IBM Cloud Pak for Watson AIOps Event Manager.

Delete the following statefulsets and wait for the associated pods to delete.

oc delete sts <release-name>-spark-master
oc delete sts <release-name>-spark-slave

Delete the following deployment.
Run the following command.
```
oc delete deployment <release-name>-grafana
```
Go to the All instances tab and select your instance. Edit the Netcool Operations Insight instance YAM.
- Update spec.version: 1.6.7 to spec.version: 1.6.8.
For high-availability disaster recovery hybrid deployments, ensure that the following setting is added under the metadata section on both the primary and backup deployments:
```
metadata.labels.managedByUser: "true"
```
For high-availability disaster recovery hybrid deployments, console integrations are only installed on one of the common UIs, either the primary or the backup. Run one of the following commands on the primary or backup cluster.
Primary cluster
```
oc set env deploy/<ReleaseName>-ibm-hdm-common-ui-uiserver DR__DEPLOYMENT__TYPE=primary
```
Backup cluster
```
oc set env deploy/<ReleaseName>-ibm-hdm-common-ui-uiserver DR__DEPLOYMENT__TYPE=backup
```
Select Save.

Upgrade the Netcool Hybrid Deployment Option Integration Kit

Use Installation Manager to upgrade the Netcool Hybrid Deployment Option Integration Kit.

Start Installation Manager in GUI mode with the following commands.
```
cd IM_dir/eclipse
./IBMIM
```
Where IM_dir is the Installation Manager Group installation directory, for example /home/netcool/IBM/InstallationManager/eclipse.
From the main Installation Manager screen, select Update, and from the Update Packages window select Netcool Hybrid Deployment Option Integration Kit.
Proceed through the windows, accept the license and the defaults, and enter the on-premises WebSphere® Application Server password.

Note: When you upgrade the Hybrid Integration Kit, Installation Manager displays that the OAuth configuration is complete. However, you must reenter the Client Secret.
On the window OAuth 2.0 Configuration, set Redirect URL to the URL of your cloud native Netcool Operations Insight components deployment. This URL is https://netcool-release_name.apps.fqdn/users/api/authprovider/v1/was/return
Where
- release_name is the name of your deployment, as specified by the value used for name (OLM UI Form view), or name in the metadata section of the noi.ibm.com_noihybrids_cr.yaml or noi.ibm.com_nois_cr.yaml files (YAML view).
- fqdn is the cluster FQDN.
On the window OAuth 2.0 Configuration, set Client ID and Client Secret to the values that were set for them in secret release_name-was-oauth-cnea-secrets when you installed the cloud native Netcool Operations Insight components. Retrieve these values by running the following commands on your cloud native Netcool Operations Insight components deployment.
```
oc get secret release_name-was-oauth-cnea-secrets -o json -n namespace| grep client-secret | cut -d : -f2 | cut -d '"' -f2 | base64 -d;echo
oc get secret release_name-was-oauth-cnea-secrets -o json -n namespace | grep client-id | cut -d : -f2 | cut -d '"' -f2 | base64 -d;echo
```
Where
- release_name is the name of your deployment, as specified by the value used for name (OLM UI Form view), or name in the metadata section of the noi.ibm.com_noihybrids_cr.yaml or noi.ibm.com_nois_cr.yaml files (YAML view).
- namespace is the name of the namespace in which the cloud native Netcool Operations Insight components are installed.
Select Next and Update.

Create or replace the JAZZSM_HOME/profile/config/cells/JazzSMNode01Cell/oauth20/NetcoolOAuthProvider.xml file with the following content:

<?xml version="1.0" encoding="UTF-8"?>
<OAuthServiceConfiguration>

  <!-- Example parameters for JDBC database stores -->
          <parameter name="oauth20.client.provider.classname" type="cc" customizable="false">
            <value>com.ibm.ws.security.oauth20.plugins.db.CachedDBClientProvider</value>
          </parameter>
          <parameter name="oauth20.token.cache.classname" type="cc" customizable="false">
            <value>com.ibm.ws.security.oauth20.plugins.db.CachedDBTokenStore</value>
          </parameter>
      <parameter name="oauth20.client.cache.seconds" type="cc" customizable="true">
            <value>600</value>
          </parameter>
          <parameter name="oauthjdbc.JDBCProvider" type="ws" customizable="false">
            <value>jdbc/oauthProvider</value>
          </parameter>
          <parameter name="oauthjdbc.client.table" type="ws" customizable="false">
            <value>OAuthDBSchema.OAUTH20CLIENTCONFIG</value>
          </parameter>
          <parameter name="oauthjdbc.token.table" type="ws" customizable="false">
            <value>OAuthDBSchema.OAUTH20CACHE</value>
          </parameter>
          <parameter name="oauthjdbc.CleanupInterval" type="ws" customizable="true">
            <value>3600</value>
          </parameter>
          <parameter name="oauthjdbc.CleanupBatchSize" type="ws" customizable="true">
            <value>250</value>
          </parameter>
      <parameter name="oauthjdbc.AlternateSelectCountQuery" type="ws" customizable="false">
        <value>false</value>
      </parameter>
          <parameter name="oauth20.db.token.cache.jndi.tokens" type="ws" customizable="false">
            <value>services/cache/OAuth20DBTokenCache</value>
          </parameter>
          <parameter name="oauth20.db.token.cache.jndi.clients" type="ws" customizable="false">
            <value>services/cache/OAuth20DBClientCache</value>
          </parameter>
  
  <parameter name="oauth20.max.authorization.grant.lifetime.seconds" type="cc" customizable="true">
    <value>604800</value>
  </parameter>
  <parameter name="oauth20.code.lifetime.seconds" type="cc" customizable="true">
    <value>60</value>
  </parameter>
  <parameter name="oauth20.code.length" type="cc" customizable="true">
    <value>30</value>
  </parameter>
  <parameter name="oauth20.token.lifetime.seconds" type="cc" customizable="true">
    <value>3600</value>
  </parameter>
  <parameter name="oauth20.access.token.length" type="cc" customizable="true">
    <value>40</value>
  </parameter>
  <parameter name="oauth20.issue.refresh.token" type="cc" customizable="true">
    <value>true</value>
  </parameter>
  <parameter name="oauth20.refresh.token.length" type="cc" customizable="true">
    <value>50</value>
  </parameter>
  <parameter name="oauth20.access.tokentypehandler.classname" type="cc" customizable="false">
    <value>com.ibm.ws.security.oauth20.plugins.BaseTokenHandler</value>
  </parameter>
  <parameter name="oauth20.mediator.classnames" type="cc" customizable="false">
  </parameter>
  <parameter name="oauth20.allow.public.clients" type="cc" customizable="true">
    <value>true</value>
  </parameter>
  <parameter name="oauth20.grant.types.allowed" type="cc" customizable="false">
    <value>authorization_code</value>
    <value>refresh_token</value>
    <value>password</value>
  </parameter>
  <parameter name="oauth20.authorization.form.template" type="cc" customizable="true">
    <value>template.html</value>
  </parameter>
  <parameter name="oauth20.authorization.error.template" type="cc" customizable="true">
    <value></value>
  </parameter>
  <parameter name="oauth20.authorization.loginURL" type="cc" customizable="true">
    <value>login.jsp</value>
  </parameter>
  <!-- Optional audit handler, uncomment or add a plugin to enable
          <parameter name="oauth20.audithandler.classname" type="cc" customizable="true">
                <value>com.ibm.oauth.core.api.audit.XMLFileOAuthAuditHandler</value>
          </parameter>
          <parameter name="xmlFileAuditHandler.filename" type="cc" customizable="true">
                <value>D:\oauth20Audit.xml</value>
          </parameter>
  -->

  <!-- Parameters for TAI configuration. These can optionally be added as TAI Custom properties instead, which gives more flexibility.
                  Additional custom TAI properties can be added as parameters by specifying type="tai"
  -->
          <parameter name="filter" type="tai" customizable="true">
      <value>request-url%=ibm/console</value>
          </parameter>

          <parameter name="oauthOnly" type="tai" customizable="true">
            <value>false</value>
          </parameter>

        <parameter name="oauth20.autoauthorize.param" type="ws" customizable="false">
            <value>autoauthz</value>
          </parameter>
        <parameter name="oauth20.autoauthorize.clients" type="ws" customizable="true">
            <value>hdm-client-id</value>
      <value>debug-client-id</value>
          </parameter>

  <!-- mediator for resource owner credential: optional mediator to validate resource owner credential against current active user registry>
  -->
    <parameter name="oauth20.mediator.classnames" type="cc" customizable="true">
            <value>com.ibm.ws.security.oauth20.mediator.ResourceOwnerValidationMedidator</value>
    </parameter>

   <!-- optional limit for the number of tokens a user/client/provider combination can be issued
       <parameter name="oauth20.token.userClientTokenLimit" type="ws" customizable="true">
            <value>100</value>
      </parameter>
   -->
</OAuthServiceConfiguration>

Restart Dashboard Application Services Hub on your Dashboard Application Services Hub on-premises installation by using the following commands.
```
cd <JazzSM_WAS_Profile>/bin
./stopServer.sh server1 -username smadmin -password <smadmin password>
./startServer.sh server1
```
Where:
- <JazzSM_WAS_Profile> is the location of the application server profile that is used for Jazz® for Service Management. This location is usually /opt/IBM/JazzSM/profile.
- <smadmin password> is the smadmin password.
To obtain the smadmin password, run the following command.
```
oc get secret <release_name>-was-secret -o json -n namespace | grep WAS_PASSWORD | cut -d : -f2 | cut -d '"' -f2 | base64 -d;echo
```
Where:
- <release_name> is the release name for the current cluster.
- namespace is the namespace that Netcool Operations Insight is deployed into, which can be retrieved by using the oc project command.
For more information, see Retrieving passwords from secrets.

What to do next

To enable or disable an observer after installation, use the oc patch command, as in following example:

oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/netDisco", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/aaionap", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/alm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ansibleawx", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/appdynamics", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/aws", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/azure", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/bigcloudfabric", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/bigfixinventory", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/cienablueplanet", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ciscoaci", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/contrail", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/dns", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/docker", "value": 'true' }]'	
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/dynatrace", "value": 'true' }]'		
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/file", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/gitlab", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/googlecloud", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/hpnfvd", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ibmcloud", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/itnm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/jenkins", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/junipercso", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/kubernetes", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/newrelic", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/openstack", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/rancher", "value": 'true' }]'	
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/rest", "value": 'true' }]'						
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/sdconap", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/servicenow", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/sevone", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/taddm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/viptela", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/vmvcenter", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/vmwarensx", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/zabbix", "value": 'true' }]'