Downloading product and components

In order to upgrade to version 1.6.7, you must download software from Passport Advantage® and Fix Central.

About this task

This scenario describes how to upgrade Netcool® Operations Insight® from version 1.6.6 to the current version 1.6.7. The scenario assumes that Netcool Operations Insight is deployed as shown in the simplified architecture in the following figure. Depending on how your Netcool Operations Insight system is deployed, you will need to download the software and run the upgrade on different servers.
Figure 1. Simplified architecture for the upgrade scenario
Simplified Netcool Operations Insight architecture for the upgrade scenario

Procedure

  1. For information about where to obtain downloads for each product and component, see Updated versions in the 1.6.7 release.
    Note: You will need to log into IBM® Passport Advantage or Fix Central, as appropriate, to download the software.
  2. Download the software to the servers listed in the table.
    Table 1. Which server to download software to
    If your current Netcool Operations Insight installation includes... Then download any software related to the following products... To the following server For more details, see...

    Netcool Operations Insight base solution only

    Netcool/OMNIbus

    Netcool/Impact

    Server 1

    Applying the latest fix packs

    Operations Analytics - Log Analysis

    Server 2

    Jazz® for Service Management

    WebSphere® Application Server

    Server 3

    Network Management for Operations Insight solution extension

    Network Manager core components

    Server 4

     

    Netcool Configuration Manager core components

    Server 4

     

    Service Management for Operations Insight solution extension

    Agile Service Manager Base

    Server 3

    Server 5

    Installing and upgrading on-premises Agile Service Manager

    Agile Service Manager Observers

    Server 5