Export of Event Analytics reports causes DASH logout

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When you export an Event Analytics report, this causes logout from DASH.

Problem

When you export an Event Analytics report, this causes logout from DASH.

Cause

If Netcool®/Impact and DASH are installed on the same server, a user might be logged out of DASH when exporting Event Analytics reports from DASH. The problem occurs when the Download export result link is clicked in DASH. A new browser tab is opened and the DASH user is logged out from DASH.

Resolution

To avoid this issue, configure SSO between DASH and Netcool/Impact. For more information, see https://www.ibm.com/docs/SSSHYH_7.1.0/admin/imag_configure_single_signon.htmlexternal link.