Configure New Relic Alerts

Configure integration with New Relic Alerts.

About this task

Configure New Relic Alerts as source:

1. Generate an incoming webhook as described in 1.
2. Log in to New Relic at https://alerts.newrelic.com/ as an administrator.
3. From the New Relic menu bar, select Alerts > Notification channels.
4. Click New notification channel.
5. In the Channel details section, select Webhook for channel type.
6. Enter a name for the channel and paste the webhook URL into the Base URL field. This is the generated URL provided by event management.
7. Click Create channel.
8. Associate the webhook channel with all of the New Relic policies that you want to receive events from. For more information about associating channels with policies, see the New Relic documentation at https://docs.newrelic.com/docs/alerts/new-relic-alerts/managing-notification-channels/add-or-remove-policy-channels.
9. Ensure you set the incident preference to By condition and entity. This is required to send notifications to event management every time a policy violation occurs. event management uses this information to accurately correlate events into incidents, and clear them when applicable.
   1. From the New Relic menu bar, select Alerts > Alert policies.
   2. Select your alert policy and click Incident preference.
   3. Select By condition and entity, and click Save.
   4. Repeat for each alert policy that sends notifications to event management.

      For more information about incident preferences in New Relic, see https://docs.newrelic.com/docs/alerts/new-relic-alerts/configuring-alert-policies/specify-when-new-relic-creates-incidents.

10. To start receiving events from New Relic, ensure that Enable event management from this source is set to On..