Unable to load trigger definitions
Trigger definitions not loading because of missing Netcool/Impact connection.
Problem
After installing IBM® Netcool® Operations Insight® on Red Hat® OpenShift®, and navigating to
,
the following error message is displayed:
Unable to load trigger definitions.
ARBR510E No connection to Impact is configured.
Cause
Certain pods restarting during the installation process.
Resolution
- Run the following command to restart the Netcool/Impact server
pod:
oc delete pod $(oc get pods|grep nciserver-0|awk '{print $1}')
- When that pod has reinitialized, run the following commands to restart the RBA
pods:
oc delete pod $(oc get pods|grep ibm-cem-rba-as|awk '{print $1}') oc delete pod $(oc get pods|grep ibm-cem-rba-rbs|awk '{print $1}')