Configuring New Relic as an event source

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New Relic monitors mobile and web applications in real-time, helping users diagnose and fix application performance problems. You can receive New Relic alerts through the incoming webhooks of Netcool® Operations Insight®.

Before you begin

The following event types are supported for this integration:
  • APM
  • Servers
  • Plugins
  • Synthetics
  • Infrastructure
  • Browser

About this task

You can configure integration with both New Relic Legacy or New Relic Alerts systems. Both configuration procedures are documented here. The first step is to generate the webhook URL within event management.

Procedure

  1. Generate an incoming webhook for New Relic:
    1. Click Administration > Integrations with other systems.
    2. Click New integration.
    3. Depending on the version you use, go to the New Relic Legacy or New Relic Alerts tile, and click Configure.
    4. Enter a name for the integration and click Copy Copy to add the generated webhook URL to the clipboard. Ensure you save the generated webhook to make it available later in the configuration process. For example, you can save it to a file.
    5. Click Save.
  2. Use the incoming webhook to: