Automations

Create an automation to summarize and automate several steps into a single step.

In runbooks, an automation is the collection of several manual actions into a single automated entity. Automations use the parameters of the runbook. Customize the parameters for the execution of the runbook. Parameters reduce the time needed for the execution of a runbook. Automations eliminate the risk of manual errors that you get repeating the same steps many times.

The Service Delivery Engineer can provide an automation to replace frequently used steps with a single click. Depending on the automation type, a mandatory setup step to define the connection might be necessary. If this is the case, define the connection before creating an automation of that type. For more information about how to set up a connection, see Create a connection.