Synthetic parent for deployed pattern fields not being populated as expected

The fields of synthetic parent event within a group generated by a deployed patterns are not being populated as expected.

Draft comment: gb030961
Event Analytics Defect 70854

Problem

The fields of synthetic parent event within a group generated by a deployed patterns are not being populated as expected.

Cause

The pattern displays no groups or events for one of the following reasons.
  • The pattern creation process is not finished. The pattern creation process can take a long time to complete due to large datasets and high numbers of suggested patterns.
  • The pattern creation process was stopped before it completed.

Resolution

The synthetic parent event is created by the createSyntheticEvent function in the PG_PROCESSPATTERNS Impact policy. Review the log file for this policy to determine if there are any errors.

A number of standard fields are set when the synthetic event is created. These fields are set as follows:
  • AlertGroup is set to whatever is specified in the Parent Event tab for the pattern.
  • Identifier is set to the name of the pattern instance. The name of the pattern instance is made up of the configuration name, resource fields and a timestamp element.
  • FirstOccurrence and LastOccurrence are set to the current date and time.
  • Manager is always set to the text "Related Events";
  • Node is set to the value of the Node field of the live Netcool®/OMNIbus events which triggered pattern instance creation.
  • NodeAlias is set to the NodeAlias of the live Netcool/OMNIbus events which triggered pattern instance creation.
  • Severity is set to whatever is specified in the Parent Event tab for the pattern.
  • Summary is set to whatever is specified in the Parent Event tab for the pattern.
In addition to these fields, additional fields can be set when creating the pattern.