External LDAP server fails to connect through LDAP proxy in cloud systems

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In cloud systems, external LDAP server fails to connect through LDAP proxy.

Resolution

During installation, if the ObjectServer (ncoprimary-pod) fails to connect to LDAP server, the following error message might be displayed:

ANR3114E LDAP error 52 (DSA is unavailable)

Failure to connect the external LDAP server by using the LDAP proxy might be due to a missing DNS resolution of the LDAP server. To rectify this issue, ensure that your ncoprimary-pod connects to the LDAP server through the selected DNS name.