Event Viewer: Unable to view seasonal events

Edit online

Under certain conditions you are unable to view seasonal events in the Event Viewer.

Problem

When you complete the following type of steps, then within the event viewer the seasonal events are not viewable and error ATKRST103E is logged.
  1. Open the event viewer and select to edit the widget from the widget menu.
  2. From the list on the edit screen, select the Impact Cluster data provider.
  3. Select to view either the seasonality report and the report name.
  4. Save the configuration.

Resolution

To resolve the problem, view seasonal events by using the provided seasonal events pages and view related events parent to child relationships by using the Tivoli® Netcool®/OMNIbus data provider.