Runbook Automation: disabled triggers are picked up instead of enabled triggers
Changes are not picked up when a second trigger is created that matches the same event as the original trigger, and the original trigger is disabled.
Problem
Runbooks are not being linked to events as defined in the enabled trigger. A disabled trigger is being activated instead.
Environment
Netcool® Operations Insight® 1.6.13 with Netcool/Impact 7.1.0.20.
Resolution
Delete the disabled trigger to avoid this problem.