Unknown backup mode message

Learn about the unknown backup mode message.

Problem

In a hybrid high availability disaster recovery (HADR) deployment, when the cloud proxy host fails-over, for example, if there's an outage on the primary system, or if the primary cluster DR Coordinator statefulset is scaled down, the header message on the backup cloud dashboard changes to indicate that the backup is now being used as the acting primary system. Currently, the following message is displayed:
Unknown backup mode

No further information is given. This message indicates that there might be some issues with retrieving the cluster or proxy state on the backup.