Unable to view temporal grouping or seasonal policy details
The policy details for temporal grouping and seasonal policies are not displayed in the GUI.
Problem
When you attempt to view the temporal grouping policy details in the GUI, the GUI displays the No group instances to display error. Similarly, when you attempt to view the seasonal policy details, the GUI displays the No historical data is available for this seasonal alert error.
Cause
The Events Query service does not connect correctly to the Cassandra database.
Resolution
To work around this issue, restart the
eventsqueryservice pod, as in the
following
example:oc delete pod $(oc get pods -n <noi-namepsace> |grep eventsqueryservice | awk '{ print $1 }')Where <noi-namepsace> is the name of the namespace in which your Netcool® Operations Insight® deployment in installed.