Service does not start after upgrade

The <release name>-ibm-hdm-analytics-dev-dedup-aggregationservice service does not start after a product upgrade or a Red Hat® OpenShift® Container Platform upgrade.

Problem

After you upgrade Netcool® Operations Insight® on OpenShift, if you find an issue with the ASM observer page or with the <release name>-ibm-hdm-analytics-dev-dedup-aggregationservice service, check the redis logs.

Redis pods might start in a bad order and be unable to elect a leader. The following example error might be displayed after upgrade: not enough good replicas

Resolution

If you find connection issues for any of the pods, restart the redis pods.
oc scale sts <release name>-ibm-redis-server --replicas=0
oc scale sts <release name>-ibm-redis-server --replicas=3