Installing IBM Netcool Operations Insight on Red Hat OpenShift in an air-gapped environment (offline) with the oc-ibm_pak plug-in and a portable compute or portable storage device

If your cluster is not connected to the internet, you can deploy an installation of IBM® Netcool® Operations Insight® on Red Hat® OpenShift® on your cluster by using a portable compute or portable storage device. You can deploy in SingleNamespace mode or OwnNamespace mode.

You can also deploy IBM Netcool Operations Insight on Red Hat OpenShift in an air-gapped environment by using a bastion host. For more information, see Installing IBM Netcool Operations Insight on Red Hat OpenShift in an air-gapped environment (offline) with the oc-ibm_pak plug-in and a bastion host.

Before you begin

Note: The Advanced Agile Discovery extension is not supported in SingleNamespace mode.
Ensure that you have access to quay.io:443 for the Netcool Operations Insight on Red Hat OpenShift catalog and images. The quay.io/openshift-release-dev/ocp-v4.0-art-dev image is required and must be present in the cluster to install the NOI operator.

Review the Preparing your cluster documentation. Your environment must meet the system requirements.

If you want to install IBM Netcool Operations Insight on Red Hat OpenShift as a nonroot user, you must review the information in Install commands that require root or sudo access.

Important: The following procedure is based on a Red Hat OpenShift Container Platform Container Platform 4.14 environment and includes links for that version. If your environment uses a different supported version of Red Hat OpenShift Container Platform Container Platform, ensure that you follow the Red Hat OpenShift Container Platform documentation for that version.

OwnNamespace mode

For OwnNamespace mode, multiple instances of the operator are allowed per cluster. One operator per namespace is supported.

SingleNamespace mode

For SingleNamespace mode, only a single instance of the catalog source on the cluster and a single instance of noihybrid on the clusters are supported. From the command line, the operators are deployed in one namespace and the instance of Netcool Operations Insight is deployed in a different namespace. To enable or disable a feature or observer after installation, edit the Netcool Operations Insight instance by running the following command.
oc edit noihybrid <noi-instance-name> -n $TARGET_NAMESPACE
Where $TARGET_NAMESPACE is the target namespace, for example, netcool-operand.
Note:
  • namespace: $NAMESPACE is the namespace where the operators are deployed, for example netcool-operator.
  • targetNamespaces: - $TARGET_NAMESPACE is the namespace where the operands are deployed, which is an instance of noihybrid, for example netcool-operand.

Procedure

From a high level, an air-gapped installation of IBM Netcool Operations Insight on Red Hat OpenShift consists of six steps:

1. Set up your mirroring environment

Before you install any component on an air-gapped environment, you must set up a host that can be connected to the internet to complete configuring your mirroring environment. To set up your mirroring environment, complete the following steps:

1.1. Prerequisites

No matter what medium you choose for your air-gapped installation, you must satisfy the following prerequisites:

  • A Red Hat OpenShift Container Platform Container Platform cluster must be installed.
  • The Red Hat OpenShift Container Platform Container Platform requires you to have cluster administrator access.
  • A Docker V2 type registry must be available and accessible from the Red Hat OpenShift Container Platform Container Platform cluster nodes. For more information, see 1.2. Set up a target registry.
  • Access to the following sites and ports:
    Site Description
    • icr.io
    • cp.icr.io
    • dd0.icr.io
    • dd2.icr.io
    • dd4.icr.io*
    • dd6.icr.io*
    Allow access to these hosts on port 443 to enable access to the IBM Cloud Container Registry and CASE OCI artifact catalog source.
    Note: *dd4.icr.io and dd6.icr.io can be used as placeholders until they are available.
    • dd1-icr.ibm-zh.com
    • dd3-icr.ibm-zh.com
    • dd5-icr.ibm-zh.com*
    • dd7-icr.ibm-zh.com*
    If you are located in China, also allow access to these hosts on port 443.
    Note: *dd5-icr.ibm-zh.com and dd7-icr.ibm-zh.com can be used as placeholders until they are available.
    github.com GitHub houses CASE files, IBM Cloud Pak® tools, and scripts.
    redhat.com Red Hat OpenShift Container Platform registries that are required for Red Hat OpenShift Container Platform, and for Red Hat OpenShift Container Platform upgrades. For more information, see Configuring your firewall for OpenShift Container Platform external link icon in the Red Hat OpenShift Container Platform documentation.

1.2. Set up a target registry

Use a local Docker type registry to store all of your images in your intranet network. Many customers have one or more centralized, corporate registry servers to store production container images. If a local registry is not available, a production-grade registry needs to be installed and configured. To access your registries during an air-gapped installation, you must use an account that the username and password are associated with a user who can write to the target local registry and read from the target local registry that is on the Red Hat OpenShift Container Platform cluster nodes. Create such a registry and the registry must meet the following requirements:
  • Supports Docker Manifest V2, Schema 2 external link.
  • Supports multi-architecture images.
  • Is accessible from the Red Hat OpenShift Container Platform Container Platform cluster nodes.
  • Allows path separators in the image name.
  • You have the username and password for a user who can read from and write to the registry.

For more information about creating a registry, see the Mirroring images for a disconnected installation using the oc-mirror plugin external link topic in the Red Hat OpenShift Container Platform documentation.

Note: Do not use the Red Hat OpenShift Container Platform image registry as your local, intranet registry. The Red Hat OpenShift Container Platform registry does not support multi-architecture images or path separators in the image name.
After you create the internal Docker type registry, you must configure the registry:
  1. Create the registry namespaces. If you are using Podman or Docker for your internal registry, you can skip this step. Docker creates these namespaces for you when you mirror the images.

    A registry namespace is the first component in the image name. For example: in the image name, icr.io/cpopen/myproduct, the namespace portion of the image name is cpopen.

    If you are using different registry providers, you must create separate registry Kubernetes namespaces for each registry source. These Kubernetes namespaces are used as the location that the contents of the CASE file gets pushed into when you run your CASE commands.

    The CASE command can use the following registry namespaces and must be created:
    • cp - Namespace to store the IBM images from the cp.icr.io/cp repository. The cp namespace is for the images in the IBM Entitled Registry that require a product entitlement key and credentials to pull.
    • cpopen - Namespace to store the operator-related IBM images from the icr.io/cpopen repository. The cpopen namespace is for publicly available images that IBM hosts, which don't require credentials to pull.
    • opencloudio - Namespace to store the images from quay.io/opencloudio. The opencloudio namespace is for select IBM open source component images that are available on quay.io external link.
    • openshift4 - Namespace to store the Red Hat images from redhat.io/openshift4 that require a pull secret.
  2. Verify that each namespace meets the following requirements:
    • Supports auto-repository creation.
    • Has credentials of a user who can write and create repositories. The external host uses these credentials.
    • Has credentials of a user who can read all repositories. The Red Hat OpenShift Container Platform Container Platform cluster uses these credentials.

1.3. Prepare a host

Prepare a bastion host that can connect to the internet and to the air-gapped network with access to the Red Hat OpenShift Container Platform cluster and the target registry. Your host must be on a Linux®® x86_64 or Mac platform with any operating system that the IBM Cloud Pak® CLI and the Red Hat OpenShift Container Platform CLI support. If you are on a Windows platform, you must run the actions in a Linux® x86_64 VM or from a Windows Subsystem for Linux (WSL) terminal.

Complete the following steps on your host:

  1. Install Docker or Podman. One of these tools is needed for container management.
    yum check-update
    yum install docker
    Note: Docker is not shipped or supported by Red Hat for Red Hat Enterprise Linux (RHEL) 8. The Podman container engine replaced Docker as the preferred, maintained, and supported container runtime of choice for Red Hat Enterprise Linux 8 systems. For more information, see Building, running, and managing containers external icon in the Red Hat documentation.
  2. Install the oc OpenShift Container Platform CLI tool. For more information, see OpenShift Container Platform CLI tools.

1.4. Install the IBM Catalog Management Plug-in for IBM Cloud Paks

Install the IBM Catalog Management Plug-in for IBM Cloud® Paks:
  1. Download and install version 1.11.2 or later of IBM Catalog Management Plug-in for IBM Cloud Paks for your host operating system from github.com/IBM/ibm-pak-plugin. Version 1.10.0 or earlier is also supported. Versions 1.11.0 and 1.11.1 are not supported.
  2. Run the following command to extract the files:
    tar -xf oc-ibm_pak-linux-amd64.tar.gz
  3. Run the following command to move the file to the /usr/local/bin directory:
    mv oc-ibm_pak-linux-amd64 /usr/local/bin/oc-ibm_pak
    Note: If you are installing as a nonroot user, you must use sudo.
  4. Confirm that oc-ibm_pak is installed by running the following command:
    oc-ibm_pak --help

    Expected result: The plug-in usage is displayed.

2. Set environment variables and download CASE files

If your bastion host or portable device must connect to the internet through a proxy, set environment variables on the machine that accesses the internet with the proxy server. For more information, see Setting up proxy environment variables external icon.

Before mirroring your images, you can set the environment variables on your mirroring device, and connect to the internet so that you can download the corresponding CASE files. To finish preparing your host, complete the following steps:

Note: Save a copy of your environment variable values to a text editor. You can use that file as a reference to cut and paste from when you complete your air-gapped installation tasks.
  1. Create the following environment variables with the installer image name and the version.
    export CASE_NAME=ibm-netcool-prod
    export CASE_VERSION=1.11.0
    export CASE_INVENTORY_SETUP=noiOperatorSetup
    export TARGET_REGISTRY_HOST=<IP_or_FQDN_of_TARGET_registry>
    export TARGET_REGISTRY_PORT=<port_number_of_TARGET_registry>
    export TARGET_REGISTRY=$TARGET_REGISTRY_HOST:$TARGET_REGISTRY_PORT
    export TARGET_REGISTRY_USER=<username>
    export TARGET_REGISTRY_PASSWORD=<password>
    export TARGET_NAMESPACE=<namespace>
  2. Connect your host to the internet and disconnect it from the local air-gapped network.
  3. Check that the CASE repository URL is pointing to the default https://github.com/IBM/cloud-pak/raw/master/repo/case/ location by running the oc-ibm_pak config command.

    Example output:

    Repository Config
    
    Name                        CASE Repo URL
    ----                        -------------
    IBM Cloud-Pak Github Repo * https://github.com/IBM/cloud-pak/raw/master/repo/case/
    
    If the repository is not pointing to the default location (asterisk indicates default URL), then run the following command.
    oc-ibm_pak config repo 'IBM Cloud-Pak Github Repo' --enable
    If the URL is not displayed, then add the repository by running the following command.
    oc-ibm_pak config repo 'IBM Cloud-Pak Github Repo' --url https://github.com/IBM/cloud-pak/raw/master/repo/case/
  4. Download the IBM Netcool Operations Insight on Red Hat OpenShift installer and image inventory to your host.
    Note: If you want to install the previous 1.6.10 version, specify --version 1.10.0 in the oc ibm-pak get command.

    Tip: If you do not specify the CASE version, it downloads the latest CASE.

    oc-ibm_pak get $CASE_NAME --version $CASE_VERSION

    By default, the root directory that is used by plug-in is the ~/.ibm-pak directory. This default directory means that the preceding command downloads the CASE under the ~/.ibm-pak/data/cases/$CASE_NAME/$CASE_VERSION directory. You can configure this root directory by setting the IBMPAK_HOME environment variable. Assuming that IBMPAK_HOME is set, the preceding command downloads the CASE under $IBMPAK_HOME/.ibm-pak/data/cases/$CASE_NAME/$CASE_VERSION.

    The logs files are available at $IBMPAK_HOME/.ibm-pak/logs/oc-ibm_pak.log.

    Your host is now configured and you are ready to mirror your images.

  5. Optional: The CASE bundle contains a list of all images for your deployment. You can remove any unwanted images from the images.csv file. After you download the case bundle, edit the images.csv file to control what images you want to mirror in your air-gapped environment. For example, you might want to remove some observer images. For a list of images for the optional AppDisco and NetDisco extensions, see Advanced Agile Discovery (AppDisco) and Network Manager (NetDisco) images.

3. Mirror images

The process of mirroring images takes the image from the internet to your host, then effectively copies that image on to your air-gapped environment. After you mirror your images, you can configure your cluster and complete air-gapped installation.

Notes®:

  • If you want to install subsequent updates to your air-gapped environment, you must do a CASE save to get the image list when you make updates.

Complete the following steps to mirror your images from your host to your air-gapped environment:

3.1. Generate mirror manifests

  1. Run the following command to generate mirror manifests to be used when mirroring the image to the target registry:
oc-ibm_pak generate mirror-manifests $CASE_NAME file://cpfs --version $CASE_VERSION --final-registry $TARGET_REGISTRY/cpfs

The command generates the following files at ~/.ibm-pak/data/mirror/$CASE_NAME/$CASE_VERSION:

  • images-mapping-to-filesystem.txt
  • images-mapping-from-filesystem.txt
  • image-content-source-policy.yaml
Argument Description
file://cpfs This argument mirrors images to a local file system in the cpfs directory, when the oc image mirror command is run against the images-mapping-to-filesystem.txt file. For more information, see Mirror images to the file system external icon in the IBM Cloud Pak foundational services documentation.
$TARGET_REGISTRY/cpfs to --final-registry

This argument generates an image-mapping file that is used by the oc image mirror command to mirror the images to the TARGET_REGISTRY at namespace cpfs.

For example, if the CASE you are installing needs the quay.io/opencloudio/ibm-events-kafka-2.6.0@sha256:10d422dddd29ff19c87066fc6510eee05f5fa4ff608b87a06e898b3b6a3a13c7 image, then based on the value of $TARGET_REGISTRY/cpfs, its final URL in your target registry is$TARGET_REGISTRY/cpfs/opencloudio/ibm-events-kafka-2.6.0. Note the new namespace of cpfs in the URL.

If you specify only $TARGET_REGISTRY to --final-registry, then the image URL is $TARGET_REGISTRY/opencloudio/ibm-events-kafka-2.6.0.

Therefore, the extra path in the --final-registry argument beyond your target registry changes the namespace path. The namespace path can be multi-level if your target registry supports it.

|

Tip: If you do not know the value of the final registry where the images are mirrored, you can provide a placeholder value of TARGET_REGISTRY. For example, oc-ibm_pak generate mirror-manifests $CASE_NAME file://cpfs --version $CASE_VERSION --final-registry TARGET_REGISTRY. Note TARGET_REGISTRY used without any environment variable expansion is just a plain string that is replaced later with the actual image registry URL when it is known to you.

Recommended: You can use the following command to list all the images that are mirrored and the publicly accessible registries from where those images are pulled from:

oc-ibm_pak describe $CASE_NAME --version $CASE_VERSION --list-mirror-images

Tip: Note down the Registries found section at the end of output from the preceding command. Log in to those registries so that the images can be pulled and mirrored to your local target registry. See the next steps on authentication.

Example ~/.ibm-pak directory structure

The ~/.ibm-pak directory structure is built over time as you save CASEs and mirror. The following tree shows an example of the ~/.ibm-pak directory structure with CASE version 1.11.0

[root@bastion ~]# tree ~/.ibm-pak
.
├── config
│   └── config.yaml
├── data
│   ├── cases
│   │   └── ibm-netcool-prod
│   │       └── 1.11.0
│   │           ├── caseDependencyMapping.csv
│   │           ├── charts
│   │           ├── component-set-config.yaml
│   │           ├── ibm-cloud-native-postgresql-4.17.0-airgap-metadata.yaml
│   │           ├── ibm-cloud-native-postgresql-4.17.0-charts.csv
│   │           ├── ibm-cloud-native-postgresql-4.17.0-images.csv
│   │           ├── ibm-cloud-native-postgresql-4.17.0.tgz
│   │           ├── ibm-netcool-prod-1.11.0-airgap-metadata.yaml
│   │           ├── ibm-netcool-prod-1.11.0-charts.csv
│   │           ├── ibm-netcool-prod-1.11.0-images.csv
│   │           ├── ibm-netcool-prod-1.11.0.tgz
│   │           └── resourceIndexes
│   │               ├── ibm-cloud-native-postgresql-resourcesIndex.yaml
│   │               └── ibm-netcool-prod-resourcesIndex.yaml
│   ├── mirror
│   │   └── ibm-netcool-prod
│   │       └── 1.11.0
│   │           ├── catalog-sources-linux-amd64.yaml
│   │           ├── catalog-sources.yaml
│   │           ├── image-content-source-policy.yaml
│   │           ├── images-mapping-from-filesystem.txt
│   │           └── images-mapping-to-filesystem.txt
│   ├── online
│   └── publish
├── logs
│   └── oc-ibm_pak.log
└── oc-mirror-storage

3.2. Authenticating the registry

Log in to the registries to generate an authentication file that contains the registry credentials, and then create an environment variable that has the location of the authentication file. This file is used later to enable the oc image mirror command to pull the images from the IBM Entitled Registry, and push them to the target registry.

  1. Get the authentication credentials for the IBM Entitled Registry.
    1. To obtain the entitlement key that is assigned to your IBMid, log in to MyIBM Container Software Library external link with the IBMid and password details that are associated with the entitled software.
    2. In the Entitlement keys section, select Copy key to copy the entitlement key.
  2. Run the following command to create an environment variable that contains your entitlement key.
    export ENTITLED_REGISTRY_PASSWORD=<key>
    Where <key> is the entitlement key that you copied in the previous step.
  3. Store the authentication credentials for the IBM Entitled Registry and the target registry.
    If you are using Podman, run the following commands:
    podman login cp.icr.io -u cp -p $ENTITLED_REGISTRY_PASSWORD
    podman login $TARGET_REGISTRY -u $TARGET_REGISTRY_USER -p $TARGET_REGISTRY_PASSWORD
    export REGISTRY_AUTH_FILE=${XDG_RUNTIME_DIR}/containers/auth.json
    unset ENTITLED_REGISTRY_PASSWORD
    
    Note: The authentication file is usually at ${XDG_RUNTIME_DIR}/containers/auth.json. For more information, see the Options section in the Podman documentation external link.
    If you are using Docker, run the following commands:
    docker login cp.icr.io -u cp -p $ENTITLED_REGISTRY_PASSWORD
    docker login $TARGET_REGISTRY -u $TARGET_REGISTRY_USER -p $TARGET_REGISTRY_PASSWORD
    export REGISTRY_AUTH_FILE=$HOME/.docker/config.json
    unset ENTITLED_REGISTRY_PASSWORD
    
    Note: The authentication file is usually at $HOME/.docker/config.json. For more information, see the Docker documentation external link

3.3. Mirror images to the file system

Complete these steps to mirror the images from the internet to a file system on your portable device.

  1. Create an environment variable to store the location of the file system where the images are to be stored.
    export IMAGE_PATH=<image-path>
    Where <image-path> is the directory where you want the images to be stored.
  2. Run the following command to mirror the images from the IBM Entitled Registry to the file system.
    nohup oc image mirror \
    -f ~/.ibm-pak/data/mirror/$CASE_NAME/$CASE_VERSION/images-mapping-to-filesystem.txt \
    -a $REGISTRY_AUTH_FILE \
    --filter-by-os '.*' \
    --insecure \
    --skip-multiple-scopes \
    --dir "$IMAGE_PATH" \
    --max-per-registry=1 > my-mirror-progress.txt 2>&1 &
    The nohup UNIX command is used to ensure that the mirroring process continues, even if there is a loss of network connection. Redirection of output to a file provides improved monitoring and error visibility.
    Run the following command if you want to see the progress of the mirroring:
    tail -f my-mirror-progress.txt
    Note: If an error occurs during mirroring, the mirror command can be rerun.

3.4. Setup the file system in the air-gapped environment

  1. Copy files to the air-gapped environment (portable storage device only)

    If you are using a portable storage device, copy the files from the portable device to a local compute device, which has access to the target registry. If you are using a portable compute device, these items are already present and you can proceed to the next step.

    Copy the following items to your local compute device:
    • The file system that is located at $IMAGE_PATH, which you specified earlier.
    • The ~/.ibm-pak directory.
  2. Disconnect the device has your file system, (the portable compute device that or the local compute device) from the internet and connect it to the air-gapped environment.
  3. Ensure that environment variables are set on the device in the air-gapped environment that has access to the target registry.
    If you are using a portable storage device, then set the following environment variables on your local compute device within the air-gapped environment.
    export CASE_NAME=ibm-netcool-prod
    export CASE_VERSION=1.11.0
    export TARGET_REGISTRY_HOST=<IP_or_FQDN_of_TARGET_registry>
    export TARGET_REGISTRY_PORT=<port_number_of_TARGET_registry>
    export TARGET_REGISTRY=$TARGET_REGISTRY_HOST:$TARGET_REGISTRY_PORT
    export TARGET_REGISTRY_USER=<username>
    export TARGET_REGISTRY_PASSWORD=<password>
    export IMAGE_PATH=<image_path>
    If you are using a portable compute device that you have restarted since mirroring the images, then your environment variables are lost and you must set the environment variables on your portable compute device again.

3.5. Authenticate with the target registry

Authenticate with the target registry in the air-gapped environment that you will be mirroring the images into.

If you are using Podman, run the following command:
podman login $TARGET_REGISTRY -u $TARGET_REGISTRY_USER -p $
export REGISTRY_AUTH_FILE=${XDG_RUNTIME_DIR}/containers/auth.json
Note: The authentication file is usually at ${XDG_RUNTIME_DIR}/containers/auth.json. For more information, see the Options section in the Podman documentation external icon.
If you are using Docker, run the following command:
docker login $TARGET_REGISTRY -u $TARGET_REGISTRY_USER -p $TARGET_REGISTRY_PASSWORD
export REGISTRY_AUTH_FILE=$HOME/.docker/config.json
Note: The authentication file is usually at $HOME/.docker/config.json. For more information, see the Docker documentation external icon

3.6. Mirror the images to the target registry from the file system

Complete the steps in this section on the device has your file system (the portable compute device that or the local compute device) to copy the images from the file system to the $TARGET_REGISTRY. Your device with the file system must be connected to both the target registry and the Red Hat OpenShift Container Platform cluster.

Run the following command to copy the images in the images that are referenced-mapping-from-filesystem.txt file from the $IMAGE_PATH file system to the final target registry.
nohup oc image mirror \
-f ~/.ibm-pak/data/mirror/$CASE_NAME/$CASE_VERSION/images-mapping-from-filesystem.txt \
--from-dir "$IMAGE_PATH" \
-a $REGISTRY_AUTH_FILE \
--filter-by-os '.*' \
--insecure  \
--skip-multiple-scopes \
--max-per-registry=1 > my-mirror-progress2.txt 2>&1 &

The UNIX command nohup is used to ensure that the mirroring process continues even if there is a loss of network connection, and redirection of output to a file provides improved monitoring and error visibility.

Run the following command if you want to see the progress of the mirroring:
tail -f my-mirror-progress2.txt
Note: If an error occurs during mirroring, the mirror command can be rerun.

3.7. Configure the cluster

  1. Log in to your Red Hat OpenShift Container Platform cluster.

    You can identify your specific oc login command by clicking the user menu in the upper left corner of the Red Hat OpenShift Container Platform console, and then clicking Copy Login Command.

    Example:
    oc login <server> -u <cluster username> -p <cluster pass>
  2. Update the global image pull secret for your Red Hat OpenShift Container Platform cluster.

    Follow the steps in the Red Hat OpenShift Container Platform documentation topic Updating the global cluster pull secret external icon.

    These steps enable your cluster to have authentication credentials in place to pull images from your TARGET_REGISTRY as specified in the image-content-source-policy.yaml file, which you will apply to your cluster in the next step.

  3. Create the ImageContentSourcePolicy.
    Run the following command to create an ImageContentSourcePolicy (ICSP).
    oc apply -f  ~/.ibm-pak/data/mirror/$CASE_NAME/$CASE_VERSION/image-content-source-policy.yaml
  4. Verify that the ImageContentSourcePolicy resource is created.
    oc get imagecontentsourcepolicy
    Example output, showing a newly created ibm-netcool-prod ICSP.
    oc get imagecontentsourcepolicy
    NAME                      AGE
    ibm-netcool-prod          95s
    redhat-operator-index-0   5d18h
  5. Complete the steps for registry access.

    Insecure registry: If you use an insecure registry, you must add the target registry to the cluster insecureRegistries list. If your offline registry is insecure, complete the following steps for registry access:

    • Login as kubeadmin with the following command:
      oc login -u kubeadmin -p <password> <server's REST API URL>
    • Run the following command on your bastion server to create a global image pull secret for the target registry, and create an ImageContentSourcePolicy.
      oc patch image.config.openshift.io/cluster --type=merge -p '{"spec":{"registrySources":{"insecureRegistries":["'${TARGET_REGISTRY}'"]}}}'

    Secure registry: If your offline registry is secure, complete the following steps for registry access. You can add certificate authorities (CA) to the cluster for use when pushing and pulling images. You must have cluster administrator privileges. You must have access to the public certificates of the registry, usually a hostname/ca.crt file located in the /etc/docker/certs.d/ directory.

    • Login as kubeadmin with the following command:
      oc login -u kubeadmin -p <password> <server's REST API URL>
    • Create a configmap in the openshift-config namespace containing the trusted certificates for the registries that use self-signed certificates. For each CA file, ensure that the key in the configmap is the hostname of the registry, in the hostname[..port] format. To create the certificate authorities registry configmap, run the following command from your local registry server:
      oc create configmap registry-cas -n openshift-config
      --from-file=$TARGET_REGISTRY_HOST..$TARGET_REGISTRY_PORT=/etc/docker/certs.d/myregistry.corp.com:$TARGET_REGISTRY_PORT/ca.crt
    • Update the cluster image configuration:
      oc patch image.config.openshift.io/cluster --patch '{"spec":{"additionalTrustedCA":{"name":"registry-cas"}}}' --type=merge
  6. Verify your cluster node status.
    oc get MachineConfigPool -w
    Note: After the ImageContentsourcePolicy and global image pull secret are applied, the configuration of your nodes will be updated sequentially. Wait until all the MachineConfigPools are updated before you proceed to the next step.
  7. Configure a network policy for the IBM Netcool Operations Insight on Red Hat OpenShift routes.

    Some Red Hat OpenShift Container Platform clusters have extra network policies that are configured to secure pod communication traffic, which can block external traffic and communication between projects (namespaces). Extra configuration is then required to configure a network policy for the IBM Netcool Operations Insight on Red Hat OpenShift routes and allow external traffic to reach the routes.

    Run the following command to update endpointPublishingStrategy.type in your ingresscontroller if it is set to HostNetwork, to allow traffic.
    if [ $(oc get ingresscontroller default -n openshift-ingress-operator -o jsonpath='{.status.endpointPublishingStrategy.type}') = "HostNetwork" ]; then oc patch namespace default --type=json -p '[{"op":"add","path":"/metadata/labels","value":{"network.openshift.io/policy-group":"ingress"}}]'; fi

4. Install IBM Netcool Operations Insight on Red Hat OpenShift Container Platform

After your images are mirrored to your air-gapped environment, you can deploy IBM Netcool Operations Insight on Red Hat OpenShift to that environment. When you mirrored your environment, you created a parallel offline version of everything that you needed to install an operator into Red Hat OpenShift Container Platform Container Platform. To install IBM Netcool Operations Insight on Red Hat OpenShift, complete the following steps:

4.1 Create the catalog source

Important: Before you run the oc-ibm_pak launch \ command, you must be logged in to your cluster.

Using the oc login command, log in to the Red Hat OpenShift Container Platform Container Platform cluster of your final location. You can identify your specific oc login command by clicking the user drop-down menu in the Red Hat OpenShift Container Platform Container Platform console, then clicking Copy Login Command.

  1. Note: For SingleNamespace mode, only a single instance of the catalog source on the cluster and a single instance of noihybrid on the clusters are supported.
    Set the project (namespace) to install the catalog, as in the following example:
    export CATALOG_NAMESPACE=openshift-marketplace
    You can also set the project to a custom namespace.
  2. Create and configure the catalog sources:
    export CASE_INVENTORY_SETUP=noiOperatorSetup
    oc-ibm_pak launch \
    $CASE_NAME \
    --version $CASE_VERSION \
    --action install-catalog \
    --inventory $CASE_INVENTORY_SETUP \
    --namespace openshift-marketplace \
    --args "--registry $TARGET_REGISTRY/cpfs --recursive \
    --inputDir ~/.ibm-pak/data/cases/$CASE_NAME/$CASE_VERSION"
  3. Verify that the CatalogSource is installed:
    oc get pods -n openshift-marketplace
    oc get catalogsource -n openshift-marketplace
  4. SingleNamespace mode: When the catalog source is created, choose the namespace where you want to deploy the NOI operator and the NOI operands. Ensure that these namespaces are already created. Run the following command to create the ibm-noi-catalog-group operator group.
    cat << EOF | oc create -f -
    apiVersion: operators.coreos.com/v1alpha2
    kind: OperatorGroup
    metadata:
      name: ibm-noi-catalog-group
      namespace: $NAMESPACE
    spec:
      targetNamespaces:
      - $TARGET_NAMESPACE
      
    EOF
    Note:
    • namespace: $NAMESPACE is the namespace where the operators are deployed, for example
      netcool-operator
      .
    • targetNamespaces: - $TARGET_NAMESPACE is the namespace where the operands are deployed, which is an instance of noihybrid, for example
      netcool-operand
      .

4.2. Create the operator

  1. Create the operator by running the following command:
    oc ibm-pak launch \
    $CASE_NAME \
    --version $CASE_VERSION \
    --namespace $NAMESPACE \
    --inventory $CASE_INVENTORY_SETUP \
    --action install-operator \
    --args "--registry $TARGET_REGISTRY --recursive \
    --inputDir $IBMPAK_HOME/.ibm-pak/data/cases/$CASE_NAME/$CASE_VERSION"
    Where, $NAMESPACE is the custom namespace to be used for your deployment. For SingleNamespace mode, set netcool-operand as the namespace.

4.3. Create the target-registry-secret

  1. Create the target-registry-secret by running the following command:
    oc create secret docker-registry target-registry-secret \
        --docker-server=$TARGET_REGISTRY \
        --docker-username=$TARGET_REGISTRY_USER \
        --docker-password=$TARGET_REGISTRY_PASSWORD \
        --namespace=$TARGET_NAMESPACE

4.4. Create an air-gapped instance of IBM Netcool Operations Insight on Red Hat OpenShift

  1. From the Red Hat OpenShift Container Platform OLM UI, go to Operators > Installed Operators, and select IBM Cloud Pak for AIOps Event Manager. Under Provided APIs > NOIHybrid, select Create Instance.
  2. From the Red Hat OpenShift Container Platform OLM UI, use the YAML view or the Form view to configure the properties for the IBM Netcool Operations Insight on Red Hat OpenShift deployment. For more information about configurable properties for a hybrid deployment, see Hybrid operator properties.
    CAUTION:
    Ensure that the name of the Netcool Operations Insight instance does not exceed 10 characters.
    Enter the following values:
    • Name: Specify the name that you want your Netcool Operations Insight instance to be called.
    • License: Expand the License section and read the agreement. Toggle the License Acceptance switch to True to accept the license.
    • Size: Select the size that you require for your Netcool Operations Insight installation.
    • storageClass: Specify the storage class. Check which storage classes are configured on your cluster by using the oc get sc command. For more information about storage, see Hybrid storage.

  3. Edit the IBM Netcool Operations Insight on Red Hat OpenShift properties to provide access to the target registry. Set spec.entitlementSecret to the target registry secret.
  4. Select Create.
  5. Under the All Instances tab, a IBM Netcool Operations Insight on Red Hat OpenShift instance appears. To monitor the status of the installation, see Monitoring installation progress.

    Go to Operators > Installed Operators and check that the status of your Netcool Operations Insight instance is Phase: OK. Click Netcool Operations Insight > All Instances to check it. This status means that IBM Cloud Pak for AIOps Event Manager started and is starting up the various pods.

    Note:
    • Changing an existing deployment from a Trial deployment type to a Production deployment type is not supported.
    • Changing an instance's deployment parameters in the Form view is not supported post deployment.
    • If you update custom secrets in the OLM console, the crypto key is corrupted and the command to encrypt passwords does not work. Update custom secrets only with the CLI. For more information about storing a certificate as a secret, see Configuring observer job security external link.
  6. For a SingleNamespace mode deployment, disable the healthcron cronjob. Run the following command, where <release-name> is the name of the hybrid release.
    oc patch cronjob <release-name>-healthcron -p '{"spec":{"suspend": true}}'

What to do next

To enable or disable an observer after installation, use the oc patch command, as in following example:
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/datadog", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/netDisco", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/aaionap", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/alm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ansibleawx", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/appdynamics", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/aws", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/azure", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/bigcloudfabric", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/bigfixinventory", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/cienablueplanet", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ciscoaci", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/contrail", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/dns", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/docker", "value": 'true' }]'	
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/dynatrace", "value": 'true' }]'		
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/file", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/gitlab", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/googlecloud", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/hpnfvd", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/ibmcloud", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/itnm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/jenkins", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/junipercso", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/kubernetes", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/newrelic", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/openstack", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/rancher", "value": 'true' }]'	
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/rest", "value": 'true' }]'						
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/sdconap", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/servicenow", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/sevone", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/taddm", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/viptela", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/vmvcenter", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/vmwarensx", "value": 'true' }]'
oc patch noihybrid $noi_instance_name -n $NAMESPACE --type='json' -p='[{"op": "replace", "path": "/spec/topology/observers/zabbix", "value": 'true' }]'