JVM memory usage at capacity

If JVM memory usage is at capacity, then you must increase the maximum heap size.

About this task

If you see an alert similar to

Summary ALERT:JVM memory usage is 768 MB of capacity 768 MB: 100%

then you must increase the WebSphere® Application Server Java™ heap size.

As the administrative user, log in to Dashboard Application Services Hub. If you use the default root location of /ibm/console, the URL is in the following format: https://<dash-host>:<dash-port>/ibm/console/logon.jsp. For example, https://myserver.domain.com:16311/ibm/console/logon.jsp.
From the Console Settings menu, select WebSphere Administration Console.
Select Servers->Server Types->WebSphere application servers, and click your server name, for example server1.
Select Java and process management > Process definition > Java virtual machine.
There are two associated settings that can be changed: Initial Heap Size and Maximum Heap Size. Increase the value for the required setting, depending on your issue.
Select Apply->Save.
Restart Dashboard Application Services Hub on your Netcool® Operations Insight® on premises installation with the following command:
```
cd JazzSM_Profile/bin 
./stopServer.sh server1 -username smadmin -password password
./startServer.sh server1
```