Monitoring installation progress

Use this information as a guide to monitoring your cloud installation progress and validating the success of the installation.

About this task

During the cloud installation process, various pods start and move into Running or Completed state. The order of startup depends on the service with which the pod is associated. Examples of pod names within the different categories are provided. Only a subset of pods is shown. The numbers that are shown in the pod name examples are purely random.
Table 1. Order of pod startup
  Order of pod startup Example pods
1 Pods that are associated with the noi cloud installation operator and with core Netcool® Operations Insight® stateful sets and components.

noi-operator-7bfd6554f9-tf448

create-postgres-license-config

noi-noi-postgres-cluster-1

postgresql-operator-controller-manager-1-18-1

noi-openldap-0

noi-ncoprimary-0

Note: The noi-ncoprimary-0 pod is associated only with the full cloud installation, and not with the hybrid installation.
2 Pods associated with cloud native analytics components.

noi-register-cnea-mgmt-artifact-1601978700-7qscn

3 Pods associated with incident management functions.

cem-operator-8685947556-zsbvb

noi-ibm-cem-cem-users-796b97b896-m6s2w

noi-ibm-cem-eventpreprocessor-854cc57b9c-gd68c

noi-ibm-cem-incidentprocessor-7bf6dd4c94-4zq4c

4 Pods associated with topology management functions.

asm-operator-69f968c985-5bk6d

The installation can take several hours, depending on your network connection and the speed with which packages can be downloaded. Use this procedure to ensure that the installation progress is proceeding correctly and that it completes successfully.

Procedure

  1. After clicking Create to start the installation of your NOI instance, in the OLM user interface, go to Operators > Installed Operators, and check that the status of your Netcool Operations Insight instance is Phase: OK. Click Netcool Operations Insight > All Instances to check it. This status means that IBM® Cloud Pak for AIOps Event Manager started and is starting up the various pods.
  2. Check the progress of the pod startup operations by running the following command:
    oc get pod
  3. When pods in all the installation phases, which are listed in Table 1: Order of pod startup, have Ready or Completed status, then retrieve the URLs for various Netcool Operations Insight components. Run the following command and retrieve the URLs at the end of the output.
    oc describe noi
    or
    oc describe noihybrid
  4. Log in to each of the URLs and confirm that you are able to log in to the associated user interfaces.
    Service name at the end of the oc describe command output Corresponding Netcool Operations Insight GUI or component
    WebGUI IBM Netcool/OMNIbus WebGUI
    WAS Console WebSphere® Application Server
    Impact GUI Netcool/Impact GUI
    Impact Servers Netcool/Impact servers
    AIOPS Cloud GUI
    Note: For a hybrid deployment, the only service available is AIOPS.