Seasonal or related events configurations hang

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Seasonal or related events configurations hang, with error ATKRST132E.

Problem

Seasonal or related events configurations hang, with error ATKRST132E. When you start cluster members, replication starts and the Netcool®/Impact database goes down. Any running seasonality reports or related events configurations hang and this error message is logged in the Netcool/Impact server log.
ATKRST132E An error occurred while transferring a request to the following remote 
provider: 'Impact_NCICLUSTER.server.company.com'. Error Message is 
'Cannot access data provider - Impact_NCICLUSTER.server.company.com'.

Resolution

To resolve this problem, do a manual restart or a scheduled restart of the affected reports or configurations.