Performing a custom traceroute

Trace the route to one or more devices in the network map from the Network Manager to check the path to that device.

About this task

Procedure

  1. From the Network Hop View or Network Views network map, select the device to ping.
    To select multiple devices, press Ctrl.
  2. Right-click one of the selected devices and choose WebTools > Launch WebTools GUI….
  3. From the WebTools Menu click traceroute.
  4. In the Advanced Traceroute Tool window, complete the relevant fields.
    Target
    Specify a single IP address, hostname, or subnet, or a comma-separated list of IP addresses or hostnames to traceroute. The tool will attempt to ping each address or hostname specified.
    Send
    Specify the number of packets at each hop. The default value is 3.
    Packet Size
    Specify the size in bytes of each packet to send to the specified targets. The default value is 40.
    Minimum TTL
    Specify the minimum time to live (TTL) in hops for the packets used for this traceroute operation. The default value is 1.
    Maximum TTL
    Specify the maximum TTL in hops for the packets used for this traceroute operation. The default value is 64.
    Show: ASN at each hop
    Specify whether the Autonomous System Number (ASN) should be resolved at each hop. This option is selected by default.
    Show: Do not resolve IP addresses
    Specify whether IP addresses must be resolved by the domain name system (DNS). This option is not selected by default.
    Show: DNS SOA
    Specify whether to include DNS Start of Authority (SOA) record. The SOA record includes information about the name of the server that supplied the data for the zone and the administrator of the zone. This option is selected by default.
    Show: Delay statistics at each hop
    Specify whether to calculate and display statistics for minimum, average and maximum delay for each hop. This option is not selected by default.
    Show: Microsecond timestamps
    Specify whether to use microsecond timestamps. This option is not selected by default.
    Send: E-Mail To…
    Specify whether the results should be emailed to one or more listed recipients. This option is not selected by default.
    Recipients
    Specify a comma-separated list of recipients to which the results of the tool should be sent. This field is only displayed if Send: E-Mail To… is selected.
    Use: Next hop on Any Success
    Specify whether the tool should go to the next hop on any success. This option is not selected by default.
    Use: Parallel Probing
    Specify whether or tool should use parallel probing to increase the speed of the traceroute. This option is selected by default.
    Use: Abort after 10 hops without Response
    Specify whether the tool should abort the traceroute after ten consecutive hops without answer. This option is selected by default.
    Use: RFC1191 Path MTU Discovery
    Specify whether the tool should determine the Maximum Transmission Unit (MTU) of the path on which the traceroute operation is being performed. This option is not selected by default.
  5. Click Start to launch the tool with the parameters specified.
    The results of the operation appear in one or more separate browser windows.