Downloading and installing

Check the system requirements, download, and install the product.

System requirements

This section is an abridged version of Planning for installation.

Note: If you use Network Manager as part of a solution, you must also check the compatibility of the versions of all component products in the solution documentation. For example, if you use Netcool Operations Insight, check the product and component version matrix for your version of Netcool Operations Insight at https://www.ibm.com/support/knowledgecenter/en/SSTPTP.
Operating systems

Network Manager Fix Pack 23 supports the following versions of AIX® iSeries and pSeries on IBM PowerPC®-based systems: 7.2, 7.3.

Network Manager Fix Pack 23 supports the following versions of SuSE Linux Enterprise Server (SLES): 15.0 SP6.

Network Manager Fix Pack 23 supports the following versions of Red Hat Enterprise Linux® Server (x86-64) on Intel and Advanced Micro Devices (AMD) x86 processors: 8.8, 8.9, 8.10, 9.2, 9.3, 9.4, 9.5, 9.6.

Network Manager Fix Pack 23 supports the following versions of Linux on IBM z Systems (s390x, 64 bit):
  • Red Hat Enterprise Linux Server 9.3, 9.4, 9.5, 9.6.
  • SuSE Linux Enterprise Server (SLES) 15.0 SP6.
Databases
Network Manager Fix Pack 23 supports the following databases for use as the topology database:
  • IBM Db2® Version 10.5, 11.5.9, 12.1 Enterprise Server Edition
  • Oracle Version 12c, 19c, 21c Enterprise Edition with Partitioning option
Important: All of the database systems cited above include table partitioning capability. The Oracle database systems require the Partitioning option to be included. Table partitioning is required for Network Manager to function properly.
Java Runtime Environment (JRE)

In Fix Pack 23, the Network Manager GUI components require Java 8. The necessary Java Development Kit is available in the package to use WebSphere Application Server.

Downloading Network Manager

You download the product from different locations depending on the version. You might also need to download other products at the same time.

For more information, see Downloading Network Manager.

Installing IBM Tivoli Network Manager IP Edition V4.2

If you install Tivoli Netcool/OMNIbus Web GUI version 8.1.0.31 or below, you might see errors that relate to failed WAAPI commands after you install or upgrade the Network Manager GUI in the installation logs. You might also see corresponding issues in the Network Manager GUI such as missing menu items. If you see such errors, you must first update Tivoli Netcool/OMNIbus Web GUI to version 8.1.0.32 or above, and then run each of the failed WAAPI commands that are listed in the logs manually, in the order in which they are listed. If there are no such errors in the logs, you do not need to run any WAAPI commands. Web GUI version 8.1.0.32 and later does not have this issue.

V4.2 Fix Pack 11:
Important: If you want to use WebSphere Application Server version 9, you must have new installation of WebSphere Application Server version 9 and Network Manager Fix Pack 11. This is because of the upgrade path is not available for WebSphere Application Server from version 8 to version 9.
Important: If you are using version 4.2 Fix Pack 8 or previous version on zLinux and planning to upgrade, then you must upgrade to Fix Pack 12 or later version.
V4.2 Fix Pack 6:
Important: Installing Fix Pack 6 or later removes existing MIB files. These Network Manager Fix Packs do not contain the Management Information Base (MIB files). Network Manager Fix Pack 5 does contain the MIB files. The MIBs are required for network discovery.
If you are upgrading from Fix Pack 5 or earlier, complete the following steps to obtain the MIB files:
  1. Locate a zip file named com.ibm.tivoli.netcool.ncp.mibs.all.any_*.zip within the IBM Installation Manager shared location that contains the MIB files from the previous Fix Pack installation. The exact path might be different in your installation. An example path is: /opt/IBM/IBMIM/native/
  2. Unzip this file.
  3. Load the MIBs into the database by running the ncp_mib command, as described in Loading updated MIB information.
If you are installing a Fix Pack later than Fix Pack 5 without upgrading, or you are unable to locate the MIB files using the above procedure, complete the following steps to obtain the MIB files:
  1. Run the ncp_mib command, as described in: Loading updated MIB information.
  2. If you have Network Manager 4.2 Fix Pack 5 installed, back up the contents of the $NCHOME/precision/mibs/ directory to a backup directory outside $NCHOME. For example, /mibs_backup/.
  3. If you have an earlier version than 4.2 Fix Pack 5 installed, complete the following steps:
    1. Back up the contents of the $NCHOME/precision/mibs/ directory to a backup directory outside $NCHOME. For example, /old_mibs/. Keep this directory and its files in case you want to roll back to this version later.
    2. Download the Network Manager Fix Pack 5 (4.2.0.5) files from IBM Fix Central: https://www.ibm.com/support/fixcentral/
      Important: Download the files for Linux x86, regardless of which platform you are using.
    3. Expand the Network Manager package into a temporary directory.
    4. Expand the repositories/disk1/ad/native/file000876 archive file into a backup directory outside $NCHOME, for example, /mibs_backup/. This directory now contains the default MIB files.
    5. If you customized or added any MIB files, copy the customized or new MIB files from /old_mibs/ over the default files in /mibs_backup/.
  4. Regardless of the version of Network Manager you installed, the /mibs_backup/ directory now contains the most current set of MIB files from Fix Pack 5, plus any additions and customizations.
After you obtain the MIB files, install the most recent version of Network Manager.
  1. Install Network Manager using the instructions in Installing.
  2. Copy the MIB files from your /mibs_backup/ directory to the following location within the installation: $NCHOME/precision/mibs/
  3. Run the ncp_mib command, as described in: Loading updated MIB information.
To uninstall Fix Pack 6 or later and use a previous version, complete the following steps:
  1. Copy the MIB files from the following directory to a temporary directory: $NCHOME/precision/mibs/
  2. Delete all the files in the $NCHOME/precision/mibs directory.
  3. Uninstall Network Manager Fix Pack 6 or later using the instructions in: Uninstalling fix packs.
  4. If you are rolling back to 4.2 Fix Pack 5, copy the MIB files back from the temporary directory to the MIB directory: $NCHOME/precision/mibs/
  5. If you are rolling back to a version prior to 4.2 Fix Pack 5, copy the MIB files back from the backup directory /old_mibs/ to the MIB directory: $NCHOME/precision/mibs/
  6. Run the ncp_mib command, as described in: Loading updated MIB information