Rich network topology and event data

You can enrich network topology using data from third-party sources, and you can enrich event data with topology data.

Topology enrichment

You can customize discovery to retrieve and store data about the discovered devices from third-party data sources. For example, you could retrieve customer information related to devices from a third-party inventory database. This would enable network operators to see the customer associated with a given device or network event.

Event enrichment

You can enrich network events with any topology data retrieved by the discovery process. Standard network events on device interfaces that originate from traps show the interface index only. You can enrich these events with interface name and description data. Operators viewing network events on device interfaces can then easily identify the interface. Another example of event enrichment is where you enrich events with topology information specifying the location of the network entity affected and a contact name for that network entity. Network operators can then use this information to support problem resolution, either by directly contacting the device administrator, or by including the contact information in a trouble ticket.