Retrieving MPLS information

Retrieve MPLS information from devices in order to troubleshoot MPLS-related issues.

Before you begin

To perform this procedure, you must be in the Network Views or in the Network Hop View.

About this task

You can only launch this command on Cisco and Juniper devices.

Procedure

  1. In the network map select the device to query.
    To select multiple devices, press Ctrl.
  2. Using the right mouse button, click on one of the selected devices and select the appropriate menu option:
    Type of device Menu option
    Cisco Choose the menu option WebTools > Cisco Tools...> Information Tools...> View MPLS Information...
    Juniper Choose the menu option WebTools > Juniper Tools...> Information Tools...> View MPLS Information...
    The Cisco or Juniper Information Tool window appears.
  3. Complete the fields in the window.
    Note: This operation does not support IPv6 addresses.
    Query
    Specify a single IP address, hostname, or a comma-separated list of IP addresses or hostnames. IP addresses for selected devices automatically appear in this field.
    View
    Specify the type of information to retrieve from the device.
    Automatic Login
    Specify that you have already specified Telnet login credentials to use when running this tool. This is not selected by default.
    Username
    Specify a username to use for Telnet access to the devices specified in the Query field. If you have specified multiple devices, then the login credentials that you specify must be valid for all of these devices.
    Password
    Specify a password to use for Telnet access to the devices specified in the Query field. If you have specified multiple devices, then the login credentials that you specify must be valid for all of these devices.
    Passcode
    Specify an optional security authentication measure. Complete this field only if your network administrator has applied RSA SecurID two-factor user authentication to the devices you wish to log into. Type the passcode from your RSA SecurID token.
    Note: Your passcode changes at regular 30 second intervals. Ensure that you launch the tool immediately after supplying the passcode.
    Send: E-Mail To…
    Specify whether the results should be emailed to one or more listed recipients. This option is not selected by default.
    Recipients
    Specify a comma-separated list of recipients to which the results of the tool should be sent. This field is only displayed if Send: E-Mail To… is selected.
  4. Click Start to launch the tool with the parameters specified.
    After a few moments the results of the operation appear in one or more separate browser windows.