Showing events for a device or component

Show events for a device or component from within the Structure Browser to isolate the fault within a network device.

About this task

Procedure

  1. Open the Structure Browser in either tree or table mode.
  2. Select a faulty device or component.
  3. Click Tools > Show Events.

Results

An Event Viewer appears in a separate browser window containing the events on the selected device or component.

Note:

All alerts on the device are shown when you use the Show Events tool. It is possible that, for example, Critical alerts are shown when you use the Show Events tool on a device from the default Major alerts view. Default network views that are based on alert severity are filtered such that they contain only devices that have one or more alerts of that severity. However, those devices can also have alerts of other severities. It is possible to edit the filters for the network views to include only devices that have a certain alert severity and no other alert severities. However, take care that devices that have multiple alerts with different severities are not accidentally omitted from your network view hierarchy.