Importing workflows

This section explains the steps involved in importing the default workflows provided with the gateway.

To import the default workflows provided with the gateway:

  1. Copy the following default workflows from the $OMNIHOME/gates/siebel directory to the machine where Siebel is running:
    EAIInsertActivity.xml
    EAIGetServiceRequestId.xml
    EAIInsertServiceRequest.xml
  2. Log in to Siebel Tools and connect to the Local database.
  3. Check out the EAI Business Services project.
  4. Navigate to the Object Explorer (OE).
  5. Select Workflow Process.
  6. Right-click within the Object List Editor (OBLE) and select Import Workflow Process from the pop-up menu.
  7. Locate and select EAIInsertActivity.xml from the File Open dialog box and select OK.
  8. Select the EAI Business Services project from the pop-up list. Once imported, the workflow has a status of In Progress.
  9. Select Deploy in the OBLE. The workflow status changes to Completed.
  10. Repeat lis 6-9 for the EAIGetServiceRequestId.xml and EAIInsertServiceRequest.xml workflow processes.
  11. Check in the EAI Business Services project. There is no need to compile a new SRF.
  12. Activate the new workflow processes within Siebel as follows:
    1. Log in to Siebel Communications and connect to the Server database.
    2. Navigate to Site Map > Administration – Business Process > Workflow Deployment
    3. Navigate to the Repository Workflow Processes applet.
    4. Query for the new process (EAI Get Service Request Id (http), EAI Insert Service Request (http), and EAI Insert Activity (http).
    5. Select each process in turn and select Activate
      Note: Once completed, the new processes will be visible within the Active Workflow Processes applet within the same view. Query for them if necessary, and check that they all have a deployment status value of Active.