Troubleshooting security

Use this information to troubleshoot security issues.

Troubleshooting long login times for Web GUI
Learn how to workaround long login times for Web GUI.
root access requirements for Tivoli Netcool/OMNIbus processes
Tivoli Netcool/OMNIbus does not require root access to operate. Exceptions apply to process control and PAM usage.
nco_pad fails when using PAM authentication on SUSE Linux
The process control agent daemon (nco_pad) fails when using PAM authentication on SUSE Linux.
User authentication failure with Pluggable Authentication Modules (PAM)
Authentication to an external PAM authentication system can fail if the ObjectServer, process agent, or gateway process is not running as root.
Testing LDAP configuration
You can use the ldapsearch utility to test Tivoli Netcool/OMNIbus LDAP configuration without restarting the ObjectServer. ldapsearch connects to the LDAP server, issues a query, and obtains results that are based on your configuration. It does not authenticate users or test ObjectServer user definitions.
Common LDAP authentication errors
Common LDAP authentication errors
Calculating LDAP search times
You can calculate the time that it takes for an LDAP search to complete by comparing debug message timestamps in the ObjectServer log file. You can use the log entries to see how long individual searches take and to optimize the order of the searches in your queries.
Logging into the Web GUI after the LDAP server fails
If the Web GUI is configured to authenticate against an LDAP server, no user can log into the Web GUI if the LDAP server fails.

Parent topic: Troubleshooting scenarios