E-PRO-004-004 Connection to Process Agent failed. Dropping external action %0s : %1s

Explanation

The following example shows how this message is written to the log:
E-PRO-004-004: Connection to Process Agent failed. Dropping external action 'idbi_send_mail': PA connection failed

The example message indicates that the connection between the ObjectServer and the process agent failed. The connection failure caused the process agent to drop execution of the user-defined idbi_send_mail external action.

System action

Not applicable.

User response

Not applicable.

Administrator response

Examine the process agent log file ($NCHOME/omnibus/log/pa_name.log) and ensure that the process agent is running correctly. The default process agent name is NCO_PA.

If you are running a high number of external actions, verify that you have sufficient system resources to handle the load.