Multicultural support

Tivoli Netcool/OMNIbus uses the International Components for Unicode (ICU) library for character set conversion, and supports the character encodings that ICU supports.

ICU is a cross-platform Unicode-based globalization library that includes support for locale-sensitive string comparison, date formatting, time formatting, number formatting, currency formatting, message formatting, text boundary detection, and character set conversion. For a list of the supported character encodings, see the ICU Web site at http://www.icu-project.org/.

Text data is automatically converted between character encodings if a client and an ObjectServer are using different encodings. Run the ObjectServer in an encoding that includes all of the characters that are used in all locations in your Tivoli Netcool/OMNIbus deployment. If your deployment uses data from different languages, run the ObjectServer in 8-bit Unicode Transition Format (UTF-8) encoding to ensure that it can handle all text data.

Note: If you are using external authentication sources to verify user credentials, you must establish whether these authentication sources also support multi-byte characters. If multi-byte characters are not supported, you must specify user names and passwords by using ASCII characters.

Configuring fonts for the historical view of the AEN client

If an accelerated event contains national language characters, those characters might be rendered incorrectly in the Historical Data Viewer window of the Accelerated Event Notification (AEN) client. To resolve this problem, change the font used in the Historical Data Viewer window. This font is defined in the AEN properties file. To change the font:

  1. Open the following file:
    • For UNIX operating systemuserhome/.netcool/nco_aen_settings/aen.properties
    • For Windows operating systemuserhome\.netcool\nco_aen_settings\aen.properties
  2. Add a line to the end of the file in the following format: system.List.font=fontname,fontstyle,fontsize

    For example, if Simplified Chinese characters are displaying incorrectly, add the following line: system.List.font=courier,BOLD,11

  3. Restart the AEN client.