Troubleshooting gateway problems

When troubleshooting gateway problems, start by checking the gateway log file.

The default gateway log file is $OMNIHOME/log/NCO_gateway_name.log.

You might receive an error message such as the following:

error in srv_select () - file descriptor x is no longer active!
This type of error message indicates that the gateway has aborted because one of the reader or writer modules failed. In this case, check the following log files:
  • NCO_gateway_name_XRWY_WRITE.log
  • NCO_gateway_name_XRWY_READ.log
where X is the name of the gateway and Y is the version of the gateway.