Changing the severity of events

Each event in the event list has an associated severity, which is indicated by the color in the display. You can change the severity of events only if you have permission to do so, and you can change only the severity of events that are assigned to you, your group, or the nobody user.

About this task

To change the severity of selected events, click Alerts > Prioritize > Change Severity, and then select a priority setting from the submenu. The status line displays the number of events that have had their severity set, and the number of events whose severity could not be set because they are not assigned to you.

Note: Changing the severity of an acknowledged event sets the acknowledged parameter to no.