E-ALD-102-027 No LDAP user entry found with base dn %0s and filter %1s

Explanation

The following example shows how this message is written to the log:
E-ALD-102-027: No LDAP user found with base dn ou=Tivoli,ou=SWG,o=ibm and filter (cn=User One)

The example message indicates that an LDAP search based on the described parameters did not find the user details in LDAP.

System action

The user is not authenticated.

User response

Not applicable.

Administrator response

To resolve this problem, take the following actions:
  • Verify that the user name used to log in to the ObjectServer is correct.
  • Verify that the base distinguished name and search filter are correctly specified in the LDAP properties file. The LDAPSearchBase property specifies the base distinguished name and the LDAPSearchFilter property specifies the search filter.
  • Contact your LDAP administrator and verify that the user exists in LDAP.